Acme Markets · 21 hours ago
Grocery Manager- MA2 Riverside, CT
Riverside, CT
Full-time
Onsite
Mid Level
$22/hr - $22/hrACME Markets, part of Albertsons Companies, is one of the largest retail employers in the U.S. The Grocery Department Manager is responsible for directing and controlling the operation of the Grocery Department, ensuring excellent customer service, managing personnel, and maintaining compliance with operational standards.
Food Processing
Responsibilities
Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store
Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description)
My primary duty is management of the Grocery Department. In that regard, it plans, organizes, and directs day-to-day operations of the Grocery department, including dairy and frozen food sections. Conducts daily inspections of all Grocery sections and initiates corrective measures to ensure compliance with product quality and product rotation standards. Maintains stock conditions, and ensures compliance with code date standards; cleanliness, sanitation, and safety standards; and security requirements. Controls pricing by following established division pricing guidelines and ensuring compliance with the coupon and discount policies
Implements Company and Division operating and merchandising policies and practices. Controls merchandise shrink. Supervises and participates in store inventory counts. Establishes Grocery Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implements emergency procedures in the event of equipment and computer software malfunctions or failure
Orders grocery products and maintains inventory levels according to Division directives. Supervises the processing of all reclamation. Maintains orderly and in stock conditions in back room, sales floor, and all grocery department areas
Supervises receiving, storing, stocking, pricing, and merchandising of all Grocery products. May utilize hand trucks, pallet jacks and the bailer. Proper accounts for merchandise received. Handles positive customer and vendor relations. Engages in suggestive selling and other sales techniques. Monitors daily log sheet, purchase report, actual versus projected sales and labor
Prepares and displays appropriate product signage
Under supervision of the Store Director, directs the work of all Grocery Department associates. Schedules Grocery Department associates to ensure adequate coverage and service levels. Directs, motivates, trains, and participates in the hiring of all Grocery Department personnel. Ensures that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures
Monitors associate performance and effectively recommend personnel action such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Builds and maintains associate morale. Resolves associate complaints where appropriate and reports action taken to the Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assists in appropriate handling. Identify and train associates with high potential for advancement opportunities
Understands the store and Grocery Department Profit and Loss statement, and plans department promotions accordingly. Frequently communicates sales goals, department performance and sales opportunities to department associates to ensure positive results
Answers and responds to incoming telephone calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate
Maintains confidentiality concerning associates, store sales, and Company information. Maintains accurate department records
Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures
Attends required training and sales meetings
Provides feedback and recommendations to Store Director or District Manager and Division management teams on operational issues
Qualification
Required
Must be willing and able to work at any store within the union district per CBA
Strong customer service skills
Experience in managing grocery department operations
Ability to supervise and train personnel
Knowledge of product quality and product rotation standards
Ability to maintain stock conditions and ensure compliance with cleanliness, sanitation, and safety standards
Experience in controlling merchandise shrink
Ability to supervise receiving, storing, stocking, pricing, and merchandising of grocery products
Experience in scheduling associates to ensure adequate coverage and service levels
Ability to monitor associate performance and recommend personnel actions
Understanding of Profit and Loss statements
Ability to communicate sales goals and department performance to associates
Ability to resolve customer complaints
Maintaining confidentiality concerning associates, store sales, and Company information
Performing all job duties with honesty and integrity and in compliance with Company policies and procedures
Attending required training and sales meetings
Benefits
Diverse & Inclusive Work Culture
Competitive Wages
Bonus Eligible, where applicable
Flexible work schedules
Associate discounts
Leaders invested in your training, career growth & development.
Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
Vacation / Paid Time Off
Company
Acme Markets
Acme Markets Inc. is a supermarket chain in the Delaware Valley and New York City metropolitan areas, in the United States. It is a sub-organization of Supervalu.
Founded in 1891
10001+ employees
Funding
Current Stage
Late StageRecent News
Google Patent
2025-10-01
2025-09-04
https://www.inquirer.com
2025-02-05
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