OE Federal Credit Union · 17 hours ago
Digital Channels Manager
Livermore, CA, US
Full-time
Onsite
Mid, Senior Level
$119K/yr - $179K/yr
4+ years expOE Federal Credit Union is a community-focused financial institution seeking a Digital Channels Manager to oversee and drive digital usage and support for their members. The role involves mentoring team members, managing vendor relationships, and ensuring compliance with regulations while fostering positive internal and external relationships.
AccountingFinancial ServicesInsuranceLendingNon Profit
Responsibilities
Mentor digital channel team members with improving skill, knowledge, and credit union culture and initiatives
Serve as digital channels delegate to drive credit union decisions and proposals
Support vendor relationships, including ticketing, SLAs, and follow-up as per project needs along with internal and external reporting and statistics
Administer, configure and provide support and drive usage for digital channel systems according to organizational needs and change control requirements
Ensure thorough testing, documentation and adherence/development of Change Control procedures
Prepare documentation, procedures, and operation instructions for each system developed; maintain documentation when systems are updated
Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally
Develop and maintain a comprehensive understanding of the credit union’s products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union’s policies and procedures and current promotions
Perform other job duties as assigned
Qualification
Required
Associates degree in an applicable field and minimum 4 years of work experience in a Manager-level role OR High School Diploma/GED and minimum 6 years of experience in a Manager-level role required
In-depth knowledge of software development/management
Strong analytical and problem-solving skills, with the ability to manage complex challenges
Benefits
Medical, dental and vision benefits that cover the employee, spouse and dependents
Retiree medical benefits
A defined benefit Pension Plan with 100% employer contributions of $5.57/hour
$10,000 Life Insurance
$5,000 Accidental Death and Dismemberment
11 ½ Paid Holidays per year
17 days of Paid Time Off (PTO) to start
Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15th of each year
A 401(k) plan
OE Federal Membership for you and your immediate family
Employee Loan Discounts
Casual Dress Code
Company
OE Federal Credit Union
OE Federal is a credit union for labors providing the debt and credit services at low prices.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gabe Ybarrolaza
Chief Lending Officer
Jenna Anderson
Chief Marketing & Training Officer
Recent News
2025-08-21
2022-03-17
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