LPL Financial · 3 hours ago
Associate Cost Basis Consultant
Tempe
Full-time
Onsite
Entry Level
$22.84/hr - $38.07/hr
1+ years expLPL Financial is one of the fastest growing wealth management firms in the U.S., empowering professionals to help clients pursue their financial goals. The Associate Cost Basis Consultant role involves supporting an in-bound call center team, answering questions related to cost basis, and ensuring compliance with tax reporting requirements.
FinanceFinancial Services
Responsibilities
Answer inbound calls from the Service teams
Research and perform related processing for service requests
Review accounts and perform reconciliation to ensure compliance with corporate and regulatory policies and procedures
Perform daily quality control, manage error rates and perform exception review processing
Effectively communicate with advisors and other operational groups to resolve various account discrepancies
Be proactive and remain cognizant of deadlines and regulatory requirements
Recognize issues, problems, or opportunities and determine whether action is required
Make connections and offers creative recommendations on how to solve business challenges
Assist with projects, UAT Testing and audits
Qualification
Required
1+ years of customer service experience
1+ years of BETA and Excel
Must be comfortable relaying policy related information consistently in fast paced situations
General computer savviness with the ability to quickly navigate multiple applications
Ability to ask probing questions and actively listen to gain agreement with the caller
Interpersonal skills to establish a welcoming interaction that fosters rapport
Willingness to take ownership to provide accurate resolutions with each interaction
Learning mindset to respond and implement coaching and training
Preferred
Cost Basis experience and/or knowledge
Client Works experience would be a plus
Experience with CXone (NICE) phone system
SIE preferred
Benefits
401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
And more
Company
LPL Financial
LPL Financial provides investment solutions and tools for independent financial advisors.
5001-10000 employees
H1B Sponsorship
LPL Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (105)
2023 (122)
2022 (127)
2021 (65)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-03-31Post Ipo Equity· $1.5B
2024-06-03Post Ipo Debt· $1B
2010-11-18IPO
Leadership Team
Rich Steinmeier
Interim CEO
Sid Vyas
Chief Technology Officer/EVP
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase