Forum Health · 10 hours ago
Regional Director of Operations
Forum Health is a nationally recognized healthcare organization delivering personalized, innovative wellness care. They are seeking an experienced Regional Director of Operations to oversee and optimize operations across multiple clinical locations, ensuring operational excellence and a high-quality patient experience.
Alternative MedicineDietary SupplementsHealth CareMedical
Responsibilities
Lead and inspire approximately 10 multi-disciplinary clinic teams across the region
Turn strategy into clear priorities, action plans, and measurable results
Build simple dashboards and KPIs that teams actually understand and use
Jump into complex operational or patient-experience challenges and help teams move forward quickly
Create consistency across clinics while still allowing for local ownership and personality
Own the regional P&L like a business owner, balancing growth, margin, and patient experience
Quickly spot opportunities to improve patient satisfaction while strengthening financial performance
Make smart decisions around staffing, pricing, utilization, and service mix
Partner with Finance on forecasting, budgeting, and long-term planning
Evaluate ROI on new services, equipment, facilities, and operational investments
Use data to guide decisions — and act decisively when something isn’t working
Qualification
Required
Bachelor's degree in Healthcare Administration, Business Administration, Public Health, or a related field preferred
5 or more years of progressive management experience, ideally in a medical, clinical, or healthcare office setting
Experience overseeing daily operations in a patient-facing environment, including scheduling, workflow management, and customer service
Demonstrated background in supervising and developing administrative and/or clinical support staff
Working knowledge of healthcare regulatory requirements, including HIPAA, OSHA, CLIA, and general compliance standards
Hands-on experience with practice management systems, EMRs/EHRs, and related office technology
Experience managing budgets, financial reporting, vendor relationships, and general accounting processes
Prior involvement in process improvement, operational standardization, or practice optimization efforts
Preferred
Experience supporting marketing, patient engagement, or patient retention initiatives
Benefits
401(k)
401(k) matching
Health Insurance
Dental Insurance
Life Insurance
Vision Insurance
Paid Time Off
Company
Forum Health
Forum Health is a network of functional and integrative healthcare providers.
Funding
Current Stage
Growth StageTotal Funding
$14.2M2022-09-01Series B
2021-03-25Series A· $6.5M
2019-06-01Seed· $4.2M
Recent News
Crain's Detroit Business
2024-11-12
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