Joerns Healthcare · 16 hours ago
AR & Collections Specialist
Charlotte, NC
Full-time
Onsite
Entry Level
$20/hr - $23/hr
4+ years expJoerns Healthcare is a leading national distributor of therapeutic support surfaces and related equipment. They are seeking an AR & Collections Specialist to manage customer accounts, secure payments, and handle collection issues while providing excellent customer service.
Health CareManufacturing
Responsibilities
Conduct complex research of system variances and accounts for discrepancies and investigate accounts receivable discrepancies
Accept customer payments and maintain cash receipts records
Code payment for applying payments to customers’ accounts
Develop a clear and thorough understanding of managed account customers, as well as company processes, capabilities, and constraints
Handle collection calls and/or correspondence in a fast paced goal- oriented collections department
Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short payments
Responsible for monitoring and maintaining assigned market segment accounts
Initiate small balance write offs, customer reconciliations and processing credit memos and/or debit memos
Accountable for reducing delinquency for assigned accounts
Must communicate effectively with sales department regarding customer accounts on a timely basis
Enlist the efforts of sales and senior management when necessary to accelerate the collection process
Qualification
Required
High School Diploma or equivalent
Technical skills in account reconciliation, credit extensions, payment plans, etc
Attention to detail
Problem analysis and problem resolution
Must have excellent oral and written communication skills
Proficiency in MS Word, Excel, and Outlook
Preferred
SAP experience
4 year degree or 4 years related experience and/or training
Benefits
Medical
Dental
Vision
Life Insurance
Short Term Disability
401K program with a company match
Flexible Spending Accounts
Paid Vacation
Holidays
Company
Joerns Healthcare
Joerns Healthcare is a manufacturer and distributor of patient handling and wound care products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Aurora Capital Partners
2014-05-13Private Equity
2014-05-13Acquired
Leadership Team
Taylor Smith
Chief Executive Officer
Beth Fulcher
Human Resources Business Partner
Recent News
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2025-08-08
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2025-07-02
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