Bertrandt Group · 20 hours ago
Vehicle Personalization Specialist/Ad Personam
Miami,FL,US
Full-time
Onsite
New Grad, Entry LevelBertrandt Group is a global company specializing in innovative projects across various automotive sectors. The Vehicle Personalization Specialist is responsible for managing the Ad Personam program at the Lamborghini Lounge, ensuring customer personalization wishes are met while collaborating with marketing and product teams.
AutomotiveManufacturing
Responsibilities
Acts as a representative and regional extension of Lamborghini Ad Personam to attendees of the Lamborghini Lounge
Administers and facilitates the Ad Personam program during configuration sessions at Lamborghini Lounge
Promotes the Ad Personam program to ensure a good level of knowledge amongst regional dealers and customers
Promotes the availability of Ad Personam configuration sessions to ensure a steady stream of bookings are scheduled
On-call and ready to support customers and dealers in regard to the Lamborghini Ad Personam (example: Option availability, feasibility questions, paint and leather matches, etc.)
Builds strong relationships with configuration attendees of the Lamborghini Lounge in an effort to shape positive perception of the Lamborghini brand
Manages Ad Personam booking platform to ensure dealers can easily and accurately understand lounge availability
Supports the Product Marketing Specialist Sr. with the coordination of New Product Launches in agreement with Sales, Marketing and PR department
Supports the Fleet Manager and Product Marketing Specialist Sr. with the configuration and submission of PR and Marketing fleet vehicles
Integration with dealerships and regional Sales Operations team to monitor and support vehicle submissions
Integration with Commercial & Ad Personam teams at HQ, regional teams, and retailer network on product customization decisions as well as liaising with HQ about offer perception and suggest improvements to support future product strategy
Supports the Manager of the Lamborghini Lounge with events at the lounge (when applicable)
Supports the configuration of vehicles at regional events (ex. Monterey Car Week)
Qualification
Required
Bachelor's degree (Business, Marketing or Technical Field)
Some professional or extra-curricular experience related to automotive field
Excellent interpersonal and communication skills
Expert-level knowledge of Microsoft Excel
Expert knowledge in Microsoft PowerPoint
Sound automotive knowledge and a need to stay up to date with all market and competitor developments
Ability to be coachable and flexible
Passion – take pride in personal work and be fully engaged in the success of Lamborghini brand
Knowledge of not only Lamborghini present and past models but also a broad knowledge of vehicles from other brands. Knowledge of the industry must be enough to carry a conversation with potential owners
Collaboration – work with various departments across the company to complete assigned tasks
Presentation – compile relevant sales and product information to clearly convey a specific message
Strong organizational skills – ensure numerous tasks are complete within tight deadlines
Detail Oriented – develop a methodology to make certain all elements of configurations are accurately reported to relevant shareholders (customers, dealers, internal team)
Demonstrate ability to be proactive and take initiative
Demonstrate the ability to go the extra mile for customer satisfaction, even if it means more work
Customer service focused mentality. Role requires the ability to build and sustain relationships across the region as a representative of the Lamborghini brand
Demonstrate team orientation and building/sustaining relationships across organization
Strong problem-solving Skills
Supports continuous improvement, shows commitment to quality and supports change
Plans, organizes, and prioritizes information to permit decision making in accordance with appropriate time schedules
Demonstrates commitment and displays professional integrity
Demonstrable and extensive experience and skills of data manipulation and data analysis to deliver high quality reports that highlight both strategic and operational issues and KPI's
Strong influencing skills and the ability to facilitate decision-making to an executive board level
Able to work accurately under pressure
Ability to communicate, challenge and influence effectively at all levels
Preferred
Understanding of Italian culture is a plus (but not required)
Entry-level/early career candidates are encouraged to apply
Looking for automotive enthusiasts!
Benefits
Complete and comprehensive benefits package including Med/Dent/Vision
Employer paid STD/LTD/Life
401k Retirement program
Generous paid vacation/sick/holidays
Company
Bertrandt Group
An independent and international development service provider with long years of automotive expertise.
Founded in 1974
10001+ employees
Funding
Current Stage
Late StageRecent News
2025-06-13
Company data provided by crunchbase