Sibley Memorial Hospital · 16 hours ago
CARE MANAGEMENT ASST
DC-Baltimore Area
Full-time
Onsite
New Grad, Entry Level
$20.40/hr - $33.65/hrSibley Memorial Hospital is a private, not-for-profit community health care provider. The Case Management Assistant (CMA) provides support services to the care management team, working directly with patients and families to implement care plans and arrange necessary services post-discharge.
Health CareHospital
No H1B
Responsibilities
The CMA collaborates with the social worker/case manager to facilitate appropriate placement in rehabilitation facilities or other alternate level of care
Develops working knowledge of services offered by various facilities
Meets with the patient/family to discuss recommendations for rehabilitation facilities, offers choice, and enters referrals into Navihealth application
Obtains/confirms payment or authorization information
Confirms acceptance to facilities and communicates this to patient/family, and team
Consults with social worker/case manager for any barriers, issues, related to facility choice, facilities availability of beds, or other issues in order to resolve the issue and ensure a smooth transition for the patient
Documents work in the EMR, according to templates
Demonstrates ability to obtain a level of care through Telligen and completes the PASSR screen when needed for post-acute placement
Upon discharge, provides necessary information in the discharge packet to go with the patient to the facility
When applicable, the CMA works directly with the patient and family to ensure that any post discharge appointments will meet the clinical needs as directed by the provider, social worker, or case manager, and fit into the patient/family’s schedule
Obtain appointment information- provider name and timeframe for appointment and reason for appointment
Meet with the patient/family to explain type of appointment/s needed, reason, and timeframe
Arrange appointments that meet the patient/families expectation within the timeframe
Offer to do a warm transfer between the CMA and the provider office to make the appointments to encourage self-management and help patient learn the process
Document the appointment information, including provider name, phone number, address, date/time in the EMR
The CMA will arrange transportation in accordance with the transition plan
If the patient is going to a facility, will set up transportation to include date/time for pickup
Sets up transportation to home via cab through Social Work office
Obtains/confirms payment or authorization information
Documents any activities in the EMR
The CMA will demonstrate the use of language of caring and patient engagement techniques in their conversation with the patient/family
The CMA will perform other support duties, for example, obtaining medical records or faxing
Qualification
Required
High School Diploma required
Associates Degree in Health Science or a closely related field preferred
Benefits
Full medical, dental, and vision plans
Retirement plans
Paid time off (PTO)
Tuition reimbursement for you and your dependents
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Company
Sibley Memorial Hospital
Sibley Memorial Hospital is one of the leading health care systems in the U.S, combining research, teaching and patient care. It is a sub-organization of Johns Hopkins University School of Medicine.
Founded in 1996Baltimore, Maryland, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Abele, MD, MBA
Vice President of Medical Affairs and Chief Medical Officer
Sarah Spence-Godin
Executive Assistant to Chief Nursing Officer & VP of Patient Care Services
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