ISN · 12 hours ago
Bilingual Business Development Associate (Spanish)
Dallas, TX
Full-time
Hybrid
New Grad, Entry Level
$11K/yr - $89K/yrISN is a global leader in contractor and supplier management, seeking a Bilingual Business Development Associate to join their Customer Operations team. The role involves using language skills to assist clients and colleagues, providing customer support, and participating in sales and marketing projects.
Information Technology & Services
No H1B
Responsibilities
Use language skills to communicate with clients and colleagues from different countries and cultures
Provide proactive service and support to our customers
Answer customer calls and inquiries
Troubleshoot customer issues
Participate in sales and marketing projects
Qualification
Required
Excellent verbal and written communication skills in English AND Spanish
A customer service orientation and a passion for helping others
A desire to work with people and engage in verbal interaction over the phone
A career aspiration to start in Customer Service and progress into B2B sales
Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
A diligence for in-depth learning of software programs and new concepts
Strong retention skills and patience for difficult troubleshooting scenarios
Bachelor's degree from an accredited university and/or equivalent work experience
Advanced fluency in English AND Spanish (written and verbal) required
Desire to work in customer service and move into B2B sales within 12-24 months
Ability to work in office at least 3 days a week
Authorized to work in the U.S. and will not require visa sponsorship now or in the future
Benefits
100% company-paid monthly insurance premiums for employees and dependents
Medical, Dental, Vision, and Life Insurance
Employee assistance program
4% retirement matching
Long-Term & Short-Term Disability Coverage
Paid time off
0-1 year – 15 day (pro-rated first year)
1-5 years – 20 days
5-10 years – 25 days
10+ years – 30 days
Holidays – 13 paid holidays
Monthly cell phone reimbursement
Complimentary parking space or monthly reimbursement for DART public transportation
Team-building activities and events, including quarterly kick-off meetings and community volunteer day
Matching charitable gift program
Professional development & training opportunities
Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
Business casual, jeans allowed
Company
ISN
Established in 2001, ISN® is the global leader in contractor and supplier management.
Founded in 2001
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Callahan
Chief Executive Officer & President
Joe Eastin
CEO - ISN
Company data provided by crunchbase