Marriott International · 15 hours ago
FLEX Project Manager / Business Analyst, ITSM Reporting and Analytics
7750 Wisconsin Ave, Bethesda, MD, 20814, US
Full-time
Hybrid
Senior Level
$41.97/hr - $64.75/hr
5+ years expMarriott International has an exciting opportunity for a FLEX Project Manager / Business Analyst on the Enterprise ITSM Reporting and Analytics team. This dual role is part of a team focused on building, managing, and performing delivery of actionable reporting to support Marriott’s Global Technology operations teams.
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Responsibilities
Perform a dual role as both a Project Manager and a Business Analyst, with responsibility for managing ITSM reporting projects, building data definitions, gathering requirements, and managing the workflow of our high-performing reporting team
Experience with managing and/or deploying ITSM and ITIL related operations projects with a take charge attitude and a strong drive for success
Have a passion for data and analytics technologies
Ability to resolve complex issues and provide input for decisions
Collaborate on multiple projects with multiple stakeholders to ensure successful completion
Be able to act as a Scrum Master for the reporting team and potentially other practice teams to drive work management
Qualification
Required
5+ years' experience in IT project management implementing enterprise data capabilities and products
Undergraduate degree or equivalent experience
Experience defining and implementing ITSM Metric governance
Experience leading complex data initiatives with multiple stakeholders and end users including both technical and non-technical partners
Demonstrated record of managing projects from inception to successful implementation
Ability to build positive and collaborative relationships with stakeholders at multiple levels
Experience collecting requirements, building work management processes, and building metric definitions
Ability to write technical documentation
Preferred
Experience with Atlassian (JIRA/Confluence)
Experience with managing SharePoint sites
Experience with Service Now reporting platform
Experience with both PowerBI and cloud data warehouse services
Experience running Scrum with familiarity with Kanban
Proficiency in data audit and enforcing data standards
Experience defining and implementing data governance process
PMP or CBAP certification (nice to have)
Benefits
401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Coverage for medical
Dental
Vision
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Disability insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Paid sick leave
0.0384 PTO balance for every hour worked
Minimum of 9 holidays annually
Company
Marriott International
Marriott International, Inc.
10001+ employees
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
Anthony Capuano
Chief Executive Officer
Naveen Manga
Global Chief Technology Officer
Recent News
IndiaTimes
2025-11-12
2025-11-09
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