Inbenta · 15 hours ago
Channel Manager (Hybrid role)
United States
Full-time
Hybrid
Mid, Senior Level
5+ years expInbenta AI is a global leader in AI-powered customer interactions, seeking a Channel Manager to develop and manage relationships with key partners and distributors. This role is essential for driving sales through indirect channels and ensuring partners have the necessary tools to succeed.
Artificial Intelligence (AI)Customer ServiceE-CommerceMachine LearningSemantic SearchVirtual Assistant
Responsibilities
Develop and nurture strong relationships with channel partners, distributors, and resellers to maximize their potential and performance
Create and implement channel strategies and initiatives that align with company goals and drive business growth
Provide partners with the necessary training, marketing materials, and product information to effectively sell and promote our offerings
Track and analyze the performance of partners, identifying opportunities for improvement and addressing any issues that may arise
Conduct market research to identify trends, opportunities, and threats within the channel landscape and adjust strategies accordingly
Work closely with sales, marketing, and product teams to ensure that partner needs are met and that there is a consistent message across all channels
Prepare and present regular reports on channel activities, performance metrics, and business impact to senior management
Oversee the negotiation and management of partner agreements and contracts
Qualification
Required
Bachelor's degree in business, Marketing, or a related field
Minimum of 5 years of experience in channel management, sales, or business development within the customer experience sector
Strong communication, negotiation, and interpersonal skills
Proven ability to develop and execute strategic plans
Excellent analytical and problem-solving abilities
Proficiency in CRM software and Microsoft Office Suite
Ability to work independently and as part of a team
Preferred
MBA or advanced degree
Strong understanding of contact center and AI
Benefits
Competitive salary
Comprehensive benefits
Company
Inbenta
Inbenta is a conversational AI solution designed to improve customer engagement.
51-200 employees
H1B Sponsorship
Inbenta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$63.33MKey Investors
Tritium PartnersNTT DOCOMO VenturesLevel Equity Management
2023-01-11Series Unknown· $40M
2018-08-29Series B· $6.56M
2017-06-29Series Unknown· $2.2M
Leadership Team
Melissa Solis
Chief Executive Officer
Merlin Bise
Chief Technology Officer/ Board Member
Recent News
thecanadianpressnews.ca
2025-09-17
Company data provided by crunchbase