Epicor · 11 hours ago
Resource Manager
Mexico, MO
Full-time
Hybrid
Mid LevelEpicor is a company that focuses on creating a better business environment through data and technology. They are seeking a Resource Manager who will be responsible for staffing and resource planning within Professional Services, ensuring the right talent aligns with project requirements and managing consultant scheduling effectively.
Computer Software
Responsibilities
Apply Epicor’s deployment methodology by leveraging functional, technical, and industry-specific knowledge to strategically align resources with project needs while supporting practice development and optimization
Schedule and coordinate Professional Services consultants for client engagements within your assigned area, ensuring alignment with project timelines and skill requirements
Efficiently manage consultant scheduling by developing a strong understanding of Epicor applications, technologies, PSA (Professional Services Automation) systems, and engagement methodologies
Monitor and analyze weekly resource availability and utilization, identifying bench capacity or gaps in coverage
Manage scheduling and compliance for third-party resources, ensuring adherence to internal policies and processes
Build and maintain strong, collaborative relationships with the Professional Services and Project Management Office (PMO) teams
Identify and communicate skill shortages or high-demand areas to leadership for proactive staffing solutions
Assess potential risks related to supply and demand, including skill gaps, over/understaffing, and resourcing constraints, and review findings with management
Partner with third-party vendors and subcontractors to fulfill resource needs, ensuring appropriate skills and availability
Qualification
Required
Strong customer focus with a results-driven, proactive approach and ability to work independently
Excellent verbal, written, and virtual communication skills, with active listening and presentation abilities
Highly organized, with strong time management and project coordination capabilities
Demonstrated ability to manage expectations and foster strong relationships with senior leadership
Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Company
Epicor
We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need.
Founded in 1972
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Murphy
CEO
Alessandro (Al) Hernandez
Strategic Partnership Manager
Recent News
Company data provided by crunchbase