Digi International · 1 week ago
Inside Sales Representative, Strategic Accounts, Opengear (Remote - US)
United States
Full-time
Remote
Mid Level
$88K/yr - $132K/yrDigi International is a global company that provides a Network Resilience Platform to ensure secure remote access and management of networks. They are seeking an Inside Sales Representative to support Strategic Accounts by driving customer engagement and ensuring accurate sales forecasting.
Cloud ComputingDeveloper ToolsInternet of ThingsNetwork HardwareWireless
No H1B
Responsibilities
Support named Strategic Accounts in partnership with Strategic Account Directors
Serve as a trusted, day-to-day point of continuity for customers and internal teams
Build and maintain professional relationships with stakeholders across infrastructure, network, data center operations, supply chain, procurement, security, and compliance
Reinforce Opengear’s reputation for reliability, responsiveness, and execution excellence
Support the identification, qualification, and progression of sales opportunities
Execute outbound and inbound sales engagement in support of revenue growth across assigned accounts, verticals, and customers
Close assigned opportunities, identify new account potential, and manage existing business
Support outside sales teams as needed to drive shared revenue objectives
Maintain disciplined CRM hygiene, including accurate opportunity stages, values, close dates, probabilities, risks, and next steps
Capture and align customer forecasts, deployment plans, and purchase timelines with pipeline reporting
Proactively flag changes in customer direction or forecast risk
Maintain accurate account profiles, activity history, and reporting in Salesforce (SFDC)
Drive proactive outreach and follow-up to maintain engagement across Strategic Accounts
Ensure consistent communication throughout opportunity progression, onboarding, quoting, procurement, fulfillment, and renewals
Schedule and participate in customer meetings, including follow-ups, QBRs, demonstrations, and pilots
Re-engage dormant activity and maintain momentum without prompting
Support complex customer onboarding and product qualification efforts
Coordinate cross-functional workflows across internal teams, customers, partners, integrators, and OEMs
Track dependencies, timelines, and ownership across parallel workstreams
Act as an operational point of contact for supply chain and procurement teams, capturing demand signals and coordinating forecasting, lead times, and fulfillment
Support quoting activities, including creation, revisions, version control, and coordination with sales operations, finance, and channel partners
Track quotes through procurement and purchase order completion
Support warranty, maintenance, and renewal processes, using renewals to reinforce relationships and identify expansion opportunities
Qualification
Required
Experience supporting complex B2B sales environments, including infrastructure, networking, data center, cloud, or related technologies
Proven ability to build trusted relationships with technical and operational stakeholders
Strong organizational discipline, attention to detail, and ability to manage multiple workstreams
Excellent written and verbal communication skills
Experience working in CRM-driven sales environments, such as Salesforce or equivalent
Preferred
Exposure to infrastructure, hyperscale, or enterprise data center customers
Experience working with channel partners or system integrators
Background in inside sales, sales operations, program coordination, or technical sales support
Experience supporting forecasting, quoting, renewals, or lifecycle-based revenue motions
Benefits
Short-term incentive program
New hire stock award
Paid parental leave
Open (uncapped) PTO
Hybrid work environment
Competitive medical, health & wellbeing and compensation offerings
Company
Digi International
Digi International is a global provider of IoT connectivity products, services, and solutions.
Founded in 1985
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2023-12-11Post Ipo Debt· $250M
1989-10-13IPO
Leadership Team
Youyi Kitson
Director - Product Marketing, OEM Solutions
Recent News
Company data provided by crunchbase