QTC Management, Inc. · 9 hours ago
Federal Health Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expQTC Management, Inc. is seeking a Federal Health Program Manager to join their Occupational Health team. This role involves managing all phases of federal health programs, ensuring contract performance, and leading program review sessions with customers.
Hospital & Health Care
Responsibilities
Federal government contract program management for program(s) operating across the nation with multiple service delivery models. Primary point of contact to the government
Responsible and accountable for overall contract performance and financials
Provides leadership through daily communication with various internal departments to coordinate services including during start-up period. Collaborates closely with Provider Relations, Information Technology, Facilities, HR and subcontractors to ensure contractually compliant services
Manages the workload through the various operational team leaders to ensure the achievement of organizational goals and objectives including quality, timeliness, customer service and cost metrics
Maintains effective working relationships with all customers, gaining feedback and working closely with the operations leadership to modify processes to ensure performance objectives are met
Drives continuous process improvement to enhance performance. Works closely with operations and leaders to continually improve processes and procedures in support of program
Seeks methods of improving/automating process and finds ways to increase profitability
Works closely with and mentors operational leadership to ensure contractual compliance is met. Ensures implementation of a project plan with defined timelines and deliverables including documentation of action items
Build and maintain customer relationships through effective communication
Proven team builder with high retention and high successful program execution with sustained growth and high customer satisfaction
Collaborate with business development, capture, line leadership and other functions to develop winning solutions for growth, including recompete activities
Manages contract action items from internal operations and customer/client
Provides and reviews responses or updates as needed
Implements corrective action plans and oversees execution with internal department leads as necessary
Responds to client concerns in a timely manner; escalating as appropriate
Ensures timely recommendations and resolutions to ensure high level of customer satisfaction
Perform other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree or equivalent related work experience
10 years of experience leading multiple teams/departments
Minimum of 2 years of experience working in a medical services related program, drug testing, and fitness testing related program
Managed budget for a Firm Fixed Price (FFP) contract valued at $50M+
Minimum 3 years federal government contract management experience
Experience leading large diverse staff in multiple locations
Experience with RFP and large contract bid process
Familiarity with clinical workflows, including patient intake, examinations, documentation, orders, results, and follow-ups
Awareness of clinical constraints, including patient safety considerations, time pressures, and regulatory obligations including one or all of the following: Experience in healthcare IT, health services, or occupational health programs
Experience supporting or contributing to clinical operations modernization initiatives
Experience working alongside physicians, nurses, nurse practitioners, physician assistants, and medical assistants
Experience partnering with or supporting clinical operations leaders, physicians, nurses, NP's, PA's, Pas, & MA's
Experience in clinical operations, healthcare consulting, or within health systems or managed care organizations is strongly preferred
If applicable, must be able to pass a federal background check and/or obtain and maintain additional clearances as specified by the contract (e.g., NACI, PIV, SMS, TMS)
Preferred
8 years of experience leading multiple teams/departments, with a Masters degree from an accredited college in a related discipline
Law enforcement experience highly preferred
Experience with Healthcare or managing Federal Healthcare Programs highly preferred
Program Management experience, PMI certification preferred
Demonstrated program management experience using managerial, technical and/or business knowledge. Experience in directing and managing internal/external resources, communications and all functional program activities to meet contract cost, schedule and performance objectives
Benefits
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Comprehensive leave
Holiday
Medical
Dental
Life
Accident
Disability coverages
Retirement plan contributions
Other health and welfare benefits and payments
Company
QTC Management, Inc.
Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Gutierrez, PHR SHRM-CP
HR Business Partner
Laura Ochoa, PHR, SHRM-CP
HR Business Partner
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