NEOGOV · 7 hours ago
DSHS WSH Mental Health Technician 3
Pierce County – Lakewood, WA
Full-time
Onsite
Mid Level
$55K/yr - $73K/yr
3+ years expNEOGOV is seeking a Mental Health Technician 3 (Transportation Coordinator) to join their team at Western State Hospital in Lakewood, Washington. In this role, you will coordinate and provide transportation for patients transitioning from hospital care to the community, ensuring they attend essential appointments and receive therapeutic support during the process.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Schedule and coordinate patient transportation in collaboration with Civil Social Workers and community partners
Escort and transport patients for pre-placement visits, discharge and community transitions, and interfacility transfers, including in state and out of state travel with possible overnight stays
Escort and transport patients to off campus appointments related to discharge planning, including visits to the Department of Licensing, Social Security offices, and other required destinations
Coordinate with the treatment team prior to off-grounds activities and provide therapeutic support and interventions during transports, reporting observations and patient responses upon return
Document all transports and patient interactions in progress notes, with attention to treatment goals, discharge criteria, patient presentation, interventions provided, and outcomes
Assist with discharge planning logistics, including assembling pre-placement packets and helping arrange alternative transportation such as bus, train, or air travel when needed
Maintain safety during transports by utilizing de-escalation techniques, therapeutic interventions, and established policies when responding to high risk behaviors or unexpected situations
Participate in staff meetings, discharge meetings, case consultations, and other assigned duties as needed
Qualification
Required
A high school diploma or GED
Three years of experience in a psychiatric or mental health setting
Preferred
Ability to communicate clearly and professionally with supervisors, coworkers, patients, and members of the public
Skill in working therapeutically with individuals who have cognitive and psychiatric disabilities, using a respectful and recovery-oriented approach
Ability to work effectively as part of a multidisciplinary team and to manage conflict calmly and constructively
Demonstrated commitment to maintaining patient rights, dignity, and independence in all interactions
Strong interpersonal skills, including the ability to build rapport, establish trust, and support positive engagement
Knowledge of mental health conditions, recovery principles, and trauma informed practices
Lived experience with mental illness or recovery is valued and welcomed
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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