UNC Health · 10 hours ago
Administrative Associate
Triangle Area
Full-time
Onsite
Entry Level
$18.12/hr - $25.51/hr
1+ years expUNC Health is an inclusive organization with a mission to improve health and well-being in the communities they serve. The Administrative Associate role involves performing administrative duties with greater autonomy, including patient registration and support, while utilizing independent judgment and problem-solving skills.
Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness
Responsibilities
First point of contact for all NC Basnight Cancer Hospital patients
Process Pre-Registration standard work
Registering patients and completing encounter forms. Collecting patient payments and insurance information and making proper referrals to financial departments. May contact insurance companies directly to verify/determine eligibility. May also verify previous balance owed to UNCH
May train others using verbal and written communication
Provide patients with support and guidance as needed
Qualification
Required
High School diploma or GED
One (1) year of clerical or administrative experience
If Bachelor's degree, no years of experience is required
If Associate's degree, no years of experience is required
Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems
Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents
Demonstrates the ability to learn and master the scheduling system
Coachability: Receptive to feedback, willing to learn and embraces continuous improvement
Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements
Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer
Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation
Benefits
UNC Health benefits
Company
UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Ellington
President UNC Health Care - Network Hospitals and EVP CFO UNC Hospitals at Chapel Hill
Jeff Lindsay
President and Chief Operating Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-22
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