HCL Global Systems Inc · 12 hours ago
Network Admin
El Segundo, CA
Full-time
Onsite
Mid LevelHCL Global Systems Inc is seeking a Network Admin to provide continuous support for the Network domain in a 24/7 operational environment. The role involves troubleshooting, integrating new network elements, and mentoring junior team members while ensuring adherence to performance measures and KPIs.
B2BConsultingHuman ResourcesInformation TechnologySoftwareStaffing Agency
Responsibilities
Continuous support of Network domain in 24/7 operation
Validate, integrate and implement the new site per the clients requirement
Troubleshoot hardware alarms in the network and perform action plans to solve issues
Collect data from field engineers and optimize the site to meet the KPI
Identify the worst daily cells, perform RCA and implement required changes in the network
Train and mentor L1 team on solving network issues
Create and update knowledge repository on recurring issues for S1
Provide KT's, cross functional training for S1
Second level of network integration, validation and testing
Adherence to ticket closure within SLA (P1/P2/P3)
Adherence to site integration with zero alarms (number of sites integrated vs. alarms triggered)
Adherence to radio KPI's (accessibility > 99%, retainability < 1%, Mobility > 99%)Performance Areas:
Performing KPI analysis, parameter audit, and capacity analysis; implementing changes required
Layer3 analysis of drive test and frequent customer interaction
Troubleshooting and integrating new Network Elements (e NodeB, new sector addition and RRU swap)
Trouble shooting P1 tickets
Interact with other stake holders (AM / CM / NI / Field Engineers) and provide solutions
Perform advanced level Integration and Fault Management Activities
Create new templates for reporting (KPI/ Performance / acceptance / BI reports)
Ability to tune the key parameters to improve service quality
Ability to troubleshoot and solve L2 tickets
Ability to visualize, interact and provide solutions to field engineers
Ability to handle multi-vendor networks viz. Huawei, ZTE, Nokia and Ericson
Ability to present outputs and plans as per client requirements
Test drive Log Analysis using post processing tools (Azengos, Actix Analyzer, Genex assistant)
Site integration using Plan Editor and Darwin tool
Parameter optimization to improve KPI
Intermediate knowledge in Microsoft Office package (PPT, Excel)
Certified in ITIL basic, CCNP, CCIE, Vcloud and NRS
Qualification
Required
Palo Alto
Cisco
AWS or azure
Continuous support of Network domain in 24/7 operation
Validate, integrate and implement the new site per the clients requirement
Troubleshoot hardware alarms in the network and perform action plans to solve issues
Collect data from field engineers and optimize the site to meet the KPI
Identify the worst daily cells, perform RCA and implement required changes in the network
Train and mentor L1 team on solving network issues
Create and update knowledge repository on recurring issues for S1
Provide KT's, cross functional training for S1
Second level of network integration, validation and testing
Adherence to ticket closure within SLA (P1/P2/P3)
Adherence to site integration with zero alarms (number of sites integrated vs. alarms triggered)
Adherence to radio KPI's (accessibility > 99%, retainability < 1%, Mobility > 99%)
Performing KPI analysis, parameter audit, and capacity analysis; implementing changes required
Layer3 analysis of drive test and frequent customer interaction
Troubleshooting and integrating new Network Elements (e NodeB, new sector addition and RRU swap)
Trouble shooting P1 tickets
Interact with other stake holders (AM / CM / NI / Field Engineers) and provide solutions
Perform advanced level Integration and Fault Management Activities
Create new templates for reporting (KPI/ Performance / acceptance / BI reports)
Ability to tune the key parameters to improve service quality
Ability to troubleshoot and solve L2 tickets
Ability to visualize, interact and provide solutions to field engineers
Ability to handle multi-vendor networks viz. Huawei, ZTE, Nokia and Ericson
Ability to present outputs and plans as per client requirements
Test drive Log Analysis using post processing tools (Azengos, Actix Analyzer, Genex assistant)
Site integration using Plan Editor and Darwin tool
Parameter optimization to improve KPI
Intermediate knowledge in Microsoft Office package (PPT, Excel)
Certified in ITIL basic, CCNP, CCIE, Vcloud and NRS
Company
HCL Global Systems Inc
HCL Global Systems is a staffing and recruiting company providing consulting and business solutions.
Founded in 2005
1001-5000 employees
H1B Sponsorship
HCL Global Systems Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (265)
2024 (285)
2023 (378)
2022 (390)
2021 (470)
2020 (736)
Funding
Current Stage
Late StageLeadership Team
A
Andy HCL
Cheif Marketing Officer
Company data provided by crunchbase