Canopy by Hilton Jersey City Arts District · 13 hours ago
Business Analyst
Canopy by Hilton Jersey City Arts District is seeking a Business Analyst I who will serve as a critical bridge between business operations and technology. The role involves analyzing workflows, identifying inefficiencies, and implementing solutions to drive operational excellence across multi-location fuel distribution operations.
Hospitality
Responsibilities
Partner with department leaders across logistics, accounting, and administrative functions to document current business processes and identify improvement opportunities
Conduct workflow analysis to eliminate redundancies, reduce manual work, and increase operational efficiency
Develop process maps, standard operating procedures, and training documentation
Measure and report on the effectiveness of implemented process changes
Facilitate cross-departmental collaboration to resolve process bottlenecks
Research and evaluate software platforms, tools, and technologies that address identified business needs
Prepare detailed cost-benefit analyses and vendor comparisons with recommendations
Conduct product demonstrations and proof-of-concept testing
Stay current on industry technology trends relevant to fuel distribution and enterprise systems
Assess integration requirements with existing systems including ERP, logistics platforms, and others
Coordinate technology implementation projects from requirements gathering through deployment
Develop project plans, timelines, and communication strategies
Track project milestones, manage stakeholder expectations, and escalate issues appropriately
Facilitate user acceptance testing and coordinate training for new systems
Document project outcomes and lessons learned
Provide light administration for business applications and SaaS platforms
Manage user access, permissions, and basic configuration changes
Coordinate with IT infrastructure team on system integrations and data flows
Monitor system performance and user feedback to identify enhancement opportunities
Assist with troubleshooting application issues and coordinate vendor support when needed
Support data analysis and reporting initiatives using Excel, Power Query, and business intelligence tools
Participate in IT strategic planning and budgeting processes
Contribute to documentation of IT policies, procedures, and standards
Assist with other projects and duties as assigned by leadership
Qualification
Required
Bachelor's degree in Business Administration, Information Systems, Management Information Systems, or related field
1-3 years of experience in business analysis, process improvement, or related role
Advanced proficiency in Microsoft Excel including formulas, pivot tables, and data analysis
Working knowledge of Microsoft 365 applications (Office, SharePoint, Teams, Power Apps)
Basic understanding of database concepts and SQL queries
Familiarity with project management methodologies and tools
Ability to quickly learn new software platforms and technologies
Strong analytical and problem-solving abilities with attention to detail
Excellent written and verbal communication skills for both technical and non-technical audiences
Ability to translate business requirements into technical specifications
Skilled at facilitating meetings and gathering requirements from diverse stakeholders
Professional documentation and presentation skills
Self-motivated with ability to manage multiple priorities independently
Strong organizational skills and follow-through on commitments
Customer service orientation with focus on supporting business operations
Collaborative team player comfortable working across organizational levels
Adaptable and comfortable with ambiguity in a dynamic business environment
Preferred
Experience with ERP systems
Knowledgeable of financial and managerial accounting
Knowledgeable of AI tools and their potential benefits / risks
Familiarity with logistics, point-of-sale, or supply chain management systems
Experience with process mapping tools (Visio, Lucidchart, etc.)
Basic scripting or automation knowledge (Power Automate, etc.)
Benefits
Comprehensive benefits packages available including health, dental, vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Professional development opportunities
Company
Canopy by Hilton Jersey City Arts District
Jersey City is more than just a gateway city of rail yards leading to New York, but rather a destination unto itself, you don't pass through Jersey City - you stay there.
Funding
Current Stage
Growth StageCompany data provided by crunchbase