Patient Service Representative- Bilingual jobs in United States
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Health Ministries Clinic · 23 hours ago

Patient Service Representative- Bilingual

Health Ministries Clinic is an FQHC that provides care to all members of the community regardless of socioeconomic or insurance status. The Patient Service Representative (PSR) assists providers by scheduling appointments, managing patient information, and ensuring a positive experience for patients and their families.

DentalHealth CareNon ProfitPersonal Health

Responsibilities

Accurately enters a variety of information into the Electronic Health Record
Accurately checks patients in for appointments and scans a variety of documents into system
Demonstrate courtesy, patience, and helpfulness toward patients and their families
Manage appointments and stay informed of appointment status
Answer phones promptly, courteously, and efficiently
Assist patients with registration forms
Enter patient information accurately in the electronic health record
Verify insurance eligibility
Verify eligibility for sliding fee discount schedule
Collect and accurately record payments and co-payments for all services
Assist providers as needed
Ability to maintain confidentiality of all medical, financial, and legal information, including HIPAA
Follow HMC policies and procedures

Qualification

Electronic Health RecordMedical terminology knowledgeCustomer service experienceMulti-line phone experienceComputer knowledgeBilingual in SpanishConfidentiality maintenance

Required

Minimum education: High school diploma/GED required
Ability to maintain confidentiality of sensitive information is required
Computer knowledge, and ability to work independently with little direction requires

Preferred

6 months experience as a medical receptionist or medical records clerk preferred
Experience with customer service and multi-line phones is preferred
Medical terminology/procedural knowledge strongly preferred but not required
Bi-Lingual ability in Spanish is preferred, but not required

Benefits

Health, Dental and Vision insurance
PTO
401K with matching
Life insurance
Discounted wellness memberships
And more!

Company

Health Ministries Clinic

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Health Ministries Clinic provides primary medical, dental, and behavioral health services to patients of all ages.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase