Technical Consultant - Insight Analytics jobs in United States
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CCT · 16 hours ago

Technical Consultant - Insight Analytics

CCT is redefining how casinos use data to drive smarter and faster decisions with their Insight Analytics product. They are seeking a Technical Consultant to join their Insight Analytics Services team, where the role involves software development, data engineering, and client-facing consulting to implement custom data solutions and provide actionable insights for casino operators.

Information ServicesInformation TechnologyProduct Management
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Responsibilities

Collaborate with client management to design and implement Insight Analytics in their environment—defining the integrations, configurations, and targeted custom development that complement existing systems and deliver high business value
Design and implement custom data solutions using SQL (and other tools as needed) to support analytics use cases, KPIs, and executive reporting
Configure, extend, and support the Insight Analytics platform—data feeds, transformations, calculations, and visualizations—tailored to each client’s environment
Develop and optimize custom reports, stored procedures, and data processes that consolidate data across multiple casino systems to tell a clear, actionable story
Support the end‑to‑end implementation lifecycle: environment setup, integrations, data validation, UAT support, and go‑live activities
Troubleshoot and resolve technical issues in client environments, including data quality, performance, and integration problems
Produce clear technical documentation (data mappings, configuration guides, runbooks) that supports ongoing operations and client self‑sufficiency
Collaborate closely with Business Consultants, Product, and Engineering to ensure that solutions are aligned with client goals and Insight Analytics best practices
Provide production Support services for Insight Analytics clients, ensuring stability, reliability, and timely resolution of issues
Demonstrate outstanding customer service, professionalism, and relationship‑building skills in all client interactions
Disciplined approach to planning, execution, and meeting implementation timelines
Strong analytical and problem‑solving skills with a focus on turning data into meaningful business outcomes
Ability to manage multiple assignments in a fast‑paced environment and meet tight deadlines
Comfortable working independently while also contributing effectively within a project team
Able to clearly formulate and communicate complex technical concepts to both technical and non‑technical stakeholders
Willingness to work extended hours on a sporadic basis during key client implementation milestones or go‑lives

Qualification

MS SQL ServerData engineeringAnalytics solutionsVisualization toolsTechnical writingCustomer serviceProject teamworkProblem-solvingCommunication skills

Required

Bachelor's Degree in a technical or business field (e.g., MIS, Computer Science, Information Systems, or related)
Proficient with MS SQL Server development (queries, stored procedures, performance tuning, data modeling)
Excellent technical writing and oral communication skills
Proven ability to work as part of a structured project team and with executive‑level stakeholders
Ability to work on-site at client locations throughout North America
Ability to pass stringent background investigations

Preferred

Experience working with analytics, reporting, or BI solutions (data warehousing, dashboards, KPI reporting) is strongly preferred
Familiarity with visualization tools, powerBI, tableau, microstrategy, AWS, C#, and SQL technologies is a plus

Company

CCT

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CCT is the creator of Casino Insight™, the award-winning platform trusted by more than 350 casinos worldwide to automate cage operations, revenue audits, and operational analysis.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Serent Capital
2025-03-18Private Equity

Leadership Team

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Kurt Williams
CEO and Co-Founder
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Wanor França
Partner, Growth & Strategic Revenue
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Company data provided by crunchbase