East Bay Asian Local Development Corporation (EBALDC) · 10 hours ago
Associate Director, Resident Services Partnerships
Oakland, CA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$90K/yr - $105K/yr
7+ years expEast Bay Asian Local Development Corporation (EBALDC) is seeking a strategic, relationship-driven leader to launch and shape a newly created role focused on building the partnership ecosystem that supports residents across their housing communities. The role involves designing and leading a partnership framework, integrating services across housing communities, and representing EBALDC externally to strengthen housing stability and access to opportunity.
Non ProfitProperty DevelopmentProperty Management
Responsibilities
Design and steward a portfolio wide system for identifying, vetting, onboarding, and supporting community and PSH service partners
Serve as EBALDC’s senior liaison to key external partners and PSH providers, strengthening alignment, communication, and shared accountability
Develop standardized tools such as MOUs, partner onboarding materials, and performance and feedback systems
Identify service gaps across Family, Senior, and PSH housing and build targeted, population-responsive partnerships
Collaborate with Resident Services Managers and site teams to connect resident feedback and survey data to partnership priorities
Support the coordination of on-site and co-located programs, including wellness, food access, and community-based initiatives
Support partnership performance tracking using shared metrics such as participation, satisfaction, and outcomes
Work collaboratively with internal teams to align partners with EBALDC standards for safety, confidentiality, and site operations and support consistent, compliant service delivery across the portfolio
Contribute to conversations about funding alignment and the long-term sustainability of external versus internal service models
Participate in citywide and sector coalitions focused on resident services, housing stability, and supportive housing
Partner with the Chief Strategy Officer to track policy and funding trends and help translate them into organizational strategy
Qualification
Required
Seven or more years of experience in community partnerships, social services coordination, housing or homelessness services, or program management
Experience with PSH service provider contracts, MOUs, or performance evaluation frameworks
Demonstrated success building and managing cross sector partnerships with nonprofits, government agencies, and community organizations
Strong facilitation, communication, and strategic planning skills
Preferred
Bachelor's degree in social work, public health, community development, or related field
Familiarity with affordable housing and resident service models
Clinical background or LCSW is a plus but not required
Benefits
Medical
Dental
Vision coverage
Retirement plan options
Paid time off
Paid holidays
Company
East Bay Asian Local Development Corporation (EBALDC)
East Bay Asian Local Development Corporation is a nonprofit community development organization that builds healthy, vibrant and safe neighborhoods in Oakland and the greater East Bay.
51-200 employees
Funding
Current Stage
Growth StageRecent News
San Francisco YIMBY
2024-05-05
Business Journals
2023-02-02
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