U.S. Bank · 15 hours ago
Client Account Manager
Los Angeles, CA
Full-time
Hybrid
Entry, Mid Level
$69K/yr - $81K/yr
2+ years expU.S. Bank is committed to helping customers and businesses make better financial decisions. The Client Account Manager is responsible for managing a book of accounts, ensuring client satisfaction, and driving growth through strategic direction and data analysis.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Overall management of a book of accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals
Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance
Is the escalation point for both internal and external client issues
Qualification
Required
Associate's degree, or equivalent work experience
Typically two or more years of client management experience in payments industry
Preferred
Strong contract negotiation, account management and project management skills
Strong problem-solving and negotiation skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven customer service/relations skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Strong presentation, interpersonal, verbal and written communication skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-22
2026-01-20
2026-01-20
Company data provided by crunchbase