First Help Financial · 12 hours ago
Associate, People Operations
First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. that provides auto loans to the underserved. They are seeking an Associate in People Operations to support various HR functions, ensuring smooth operations and alignment with organizational goals.
AutomotiveFinancial ServicesInsurance
Responsibilities
Serve as a point of contact for employees regarding HR‑related questions and issues
Foster a positive employee experience by resolving issues promptly and effectively
Support the development and delivery of employee engagement initiatives
Co‑lead weekly new‑hire orientation sessions with the People Operations team
Conduct exit interviews with departing employees and document feedback
Assist with socialization and engagement programs owned by the HR department
Support management training programs and coordinate logistics for company‑wide events
Serve as the primary contact for various HR systems, including the HRIS, rewards and recognition platform, learning management system, and company travel system
Manage relationships with employee engagement vendors and assist with due diligence and vendor selection processes
Generate basic HRIS reports and help maintain accurate data across systems
Assist in implementing and delivering training across multiple HR and professional topics
Act as a point of contact for the learning management system (Juno Journey)
Support the monitoring and evaluation of training program effectiveness
Communicate and help administer HR policies and procedures
Maintain accurate and up‑to‑date employee records
Conduct audits of HR processes, systems, and documentation to ensure compliance with federal, state, and internal requirements
Qualification
Required
Serve as a point of contact for employees regarding HR‑related questions and issues
Foster a positive employee experience by resolving issues promptly and effectively
Support the development and delivery of employee engagement initiatives
Co‑lead weekly new‑hire orientation sessions with the People Operations team
Conduct exit interviews with departing employees and document feedback
Assist with socialization and engagement programs owned by the HR department
Support management training programs and coordinate logistics for company‑wide events
Serve as the primary contact for various HR systems, including the HRIS, rewards and recognition platform, learning management system, and company travel system
Manage relationships with employee engagement vendors and assist with due diligence and vendor selection processes
Generate basic HRIS reports and help maintain accurate data across systems
Assist in implementing and delivering training across multiple HR and professional topics
Act as a point of contact for the learning management system (Juno Journey)
Support the monitoring and evaluation of training program effectiveness
Communicate and help administer HR policies and procedures
Maintain accurate and up‑to‑date employee records
Conduct audits of HR processes, systems, and documentation to ensure compliance with federal, state, and internal requirements
Preferred
Remote - Anywhere in the U.S. (EST or CST preferred)
Company
First Help Financial
First Help Financial is an innovative auto finance company that provides customer-focused automobile lending services.
Funding
Current Stage
Growth StageTotal Funding
$60M2021-11-17Debt Financing· $60M
Recent News
2025-03-14
2025-03-04
Asset Securitization Report
2024-01-28
Company data provided by crunchbase