Boston Scientific · 16 hours ago
Senior Service Development Engineer
Arden Hills, MN
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $162K/yr
5+ years expBoston Scientific is a leader in medical science, dedicated to solving significant health industry challenges. The Senior Service Development Engineer will provide service support and leadership for capital equipment offerings, ensuring product supportability and reliability while collaborating with cross-functional teams to develop service plans and documentation.
Health CareMedicalMedical Device
No H1B
Responsibilities
Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements
Project core team member representing service for assigned products
Interface with design engineers to identify and implement problem resolution
Provide product servicing requirements analysis for design input
Ensure the design for service - field and depot serviceability and repairability
Develop and implement service plan and requirements documentation
Protocol development and documentation
Manage escalation and resolution of extremely complex and unique field issues
Provide support for product changes throughout product life cycle
Collaborate with a cross functional team, support the development of:
Training requirements, documentation, and support processes
Training assistance and delivery
Field service support documentation
Service tools for in-house and field-based support
Technical support requirements, tools, and training
Call center processes and information systems
Processes and designs for the proposed service models
Qualification
Required
Bachelor's degree in Electrical Engineering, Biomedical Engineering, or related field
Minimum of 5 years of professional, industry experience relevant to this role; or minimum of 3 years of professional, industry experience relevant to this role with a Master's degree or higher
Technical service experience supporting Capital Equipment or Capital Equipment Engineering, R&D, or related fields
Project Management experience
Experience developing and delivering technical product training
Experience successfully driving product and process improvements
Must be willing to travel, domestic and international, up to 20% of the time
Preferred
Field and process engineering experience
Understanding of TMV (Test Method Validation) concepts
Formal training in Six Sigma, LEAN, and Project Management
Technical service experience supporting Capital Equipment in the Medical Device industry
Company
Boston Scientific
Boston Scientific is a medical technology company that designs and develops medical devices to diagnose and treat a wide range of condition.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.02B2025-02-21Post Ipo Debt· $1.58B
2024-02-22Post Ipo Debt· $2.17B
2022-03-04Post Ipo Debt· $3.28B
Leadership Team
Michael Mahoney
Chairman, President & CEO
Daniel J. Brennan
Chief Financial Officer
Recent News
2026-01-24
2026-01-23
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