ibml · 7 hours ago
Solutions Engineer-Americas
Birmingham, Alabama, United States
Full-time
Onsite
Mid Level
3+ years expibml is a company specializing in intelligent capture solutions that extract valuable information from complex documents. The Solutions Engineer will provide technical sales support, analyze and propose IDP solutions, and ensure customer satisfaction throughout the sales engagement process.
Information Technology
Responsibilities
Responsible for identifying and maximizing solutions revenue
Assist the ibml Sales with event support, public relations engagements, and pre-sales technical engagements, including but not limited to RFP/RFI technical responses, customer site visits, and individual account related communications
Assist Customer Service with transitioning pre-sales technical requirements to implementation requirements
Maintain technical product skills in the areas of networks/communication, databases, AI frameworks and ibml products
Ensure overall customer satisfaction with ibml solutions and services
Attend sales process related meetings for the purpose of providing technical input and maintaining account status information
Assist Engineering with technical input for product enhancements, fixes, or new product development
Analyze customer operations for the purpose of process improvements
Maintain technical relationships with customers, re-sellers, and suppliers and report on new industry trends within each of the defined vertical markets
Remain current on industry trends and help position ibml solutions and services as the industry leader
Work with computer vision and natural language processing techniques to enhance the accuracy and efficiency of AI tools
Collaborate with business analysts and team members to understand business requirements and translate them into technical solutions
Qualification
Required
Bachelor's level degree in a technical field (Engineering, Computer Science, MIS, Business, or equivalent degree) or equivalent experience
Minimum 3 years of business and technical sales experience
Consultative selling or solution selling business-to-business experience is crucial
Past programming, data capture software and imaging platform experience
Experience using LLMs, especially in an application that involves classification or data extraction
An understanding of natural language processing techniques
Genuine interest and passion for continuous improvement, especially in the application of AI technology
Ability to travel to domestic and international locations at least 50% of the time
Excellent oral and written communication skills
Excellent planning, presentation, and organization skills
Strong consultative critical thinking skills
Strong client service orientation
Realistic scheduling and observance of deadlines
Integrity, creativity, intellectual curiosity, ambitious standards, persistence, and achievement-oriented
Ability to work collaboratively in a team-based environment
Ability to prioritize and work independently without supervision
Preferred
Experience in intelligent document recognition, electronic content management or related areas would be considered a plus
Proficiency in programming languages including C# and Microsoft .NET a plus
Effective communication and team collaboration skills to gather requirements and communicate alternatives, risks, and technical design
Company
ibml
Data drives your business decisions, but it's locked away in your documents.
201-500 employees
H1B Sponsorship
ibml has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2007-07-05Acquired
Leadership Team
Peter Rudak
Chief Technology Officer
G. Russell Smith
CFO
Recent News
EIN Presswire
2025-05-10
2025-05-06
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