EMC Insurance Companies · 20 hours ago
Senior Business Analyst - CRM
Des Moines- Corporate Office
Full-time
Hybrid
Senior Level, Lead/Staff
$93K/yr - $128K/yr
8+ years expEMC Insurance Companies is focused on collaboration and making a positive impact. They are seeking a Senior Business Analyst to lead complex projects, work with stakeholders to document business requirements, and drive process improvements to enhance efficiency.
Financial ServicesInsurance
Responsibilities
Plans and scopes inter-related initiatives with senior level stakeholders and guides informed decisions about which initiatives to prioritize
Leads meetings with business and technology partners on highly complex, enterprise wide projects to elicit, analyze, translate, and document complex business requirements into technical requirements to develop a vision of the final product
Partners with Business Process Management team to create detailed, granular, and development ready requirements/stories for large, highly complex initiatives using the knowledge of business needs and system functionality
Facilitates a team to create process flows outlining processing and handoffs looking for redundancies and opportunities to minimize handoffs. Delivers workflows and recommendations to stakeholders
Drives inter-team communication and individual changes needed to ensure initiatives meet their intended outcomes, both throughout the initiative and after implementation. Analyzes the big picture impact of proposed solutions and offers a business perspective during design process
Collaborates with SMEs and stakeholders to identify gaps and propose creative solutions to solve complex business problems with the team. Performs operational reviews as the initiative progresses and looks for opportunities for improved processes to promote efficiency
Assists other Business Analysts in the decision-making process and makes recommendations on direction. Provides technical subject matter expertise to other Business Analysts
Creates testable requirements and/or stories. Performs end-user testing and training tasks. Works closely with the business stakeholders and delivery team to ensure all identified scenarios are properly tested and defects are resolved
Qualification
Required
Bachelor's degree or equivalent relevant experience
Eight years of experience in business analysis, process management, or agile development or related experience
Prior experience with software development lifecycles (SDLC), including Agile and Waterfall
Ability to adapt to new technologies and changing business requirements and priorities
Advanced meeting facilitation skills using best practices
Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook
Strong knowledge of process mapping tools such as Lucid Charts, Visio
Excellent knowledge of business analysis and the applicable tools/deliverables
Ability to deal with conflict, propose solutions, motivate and drive teams to be high performing
Excellent verbal and written communication skills
Advanced analytical, problem solving, and organization skills
Preferred
Professional certifications preferred
Experience in financial services industry preferred
Strong knowledge of technical concepts such as client-server, Web applications, and/or Cloud Architecture preferred
Company
EMC Insurance Companies
EMC Insurance is a top insurer based on net written premium, and we have more than 2,200 employees.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1982-02-12IPO
Leadership Team
Matthew Spackman
SVP-Chief Human Resources Officer
P
Philip Lucca
Retired
Recent News
Corridor Business Journal
2025-06-28
2024-04-11
Company data provided by crunchbase