Veeva Systems · 20 hours ago
Managed Services Consultant - Align
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $140K/yr
2+ years expVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Managed Services Consultant for the Align team will provide ongoing application administration and consulting support for customers, serving as a subject matter expert and ensuring successful territory alignments and data management.
BiotechnologyCRMEnterprise SoftwareSoftware
No H1B
Responsibilities
Provide ongoing consulting and expert administrative support for multiple Veeva Align clients
Lead quarterly territory alignment and targeting execution, including impact analysis, configuration, communication, and change management
Maintain accurate and up-to-date roster data and assignments for consumption by CRM and other downstream systems
Maintain large datasets related to territory alignment and roster management, ensuring data quality and managing upstream/downstream integrations
Consult on best practices and overall solutions tailored for each customer's unique Veeva Align requirements
Configure new Veeva Align functionalities and incorporate them into the customers' business processes
Create reports and dashboards
Triage, troubleshoot, and resolve client-reported issues
Manage client interactions, set expectations, and provide clear, effective communication
Develop subject matter expertise on the Life Sciences industry and the Veeva solutions, particularly Veeva Align
Grow the capabilities of the team, develop best practices
Contribute to internal initiatives, knowledge sharing, and best practice development
Uphold the Veeva Vision and Values, including 'Do the Right Thing' and 'Customer Success'
Qualification
Required
Bachelor's Degree or equivalent work experience required
Ability to work remotely and independently in support of multiple clients
Hands-on experience with data management and/or process analysis. Typically, very skilled with MS Excel for smaller data sets and MS Access or SQL for larger datasets
Ability to learn quickly and adapt to rapidly changing environments
Excellent verbal and written communication skills are essential as the position is client-facing
Fluent in English
Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Preferred
Product knowledge: 2+ years of experience with Sales Territory Alignment Software or territory alignments within a CRM (and preferably experience with Salesforce.com)
Knowledge and applicable work experience in the Pharmaceutical / Life Sciences industry
Business knowledge for sales and marketing territory alignments and sales cycle planning
Understanding of how Master Data Management systems work
Exposure to the following technical disciplines: Web Services, ETL, SQL, Force.com
Consulting experience
Experience with other Veeva applications (e.g., Veeva CRM, Vault CRM, Veeva Network MDM)
Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Company
Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M
Leadership Team
Peter Gassner
Founder and CEO
Mitch Wallace
Retired - Co-Founder and VP Operations
Recent News
2026-02-04
2026-02-03
2026-01-09
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