eTeam · 15 hours ago
Administrative Services / Clerical - Customer Service Representative 1
Peoria, IL
Full-time
Onsite
New Grad, Entry Level
0+ years expCaterpillar is a leading company in the industry, and they are seeking a Customer Service Representative 1. The main function of this role is to interact with customers to provide information and resolve complaints regarding products and services.
Information Technology
Responsibilities
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
Refer unresolved customer grievances to designated departments for further investigation
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Qualification
Required
0-2 years customer service related experience required
Preferred
High school diploma or GED preferred
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Chief Customer Officer
Recent News
2025-11-19
2025-08-21
Company data provided by crunchbase