CME Federal Credit Union · 18 hours ago
IT Operations Manager
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expCME Federal Credit Union is a financial institution dedicated to serving the community, and they are seeking an IT Operations Manager to oversee core systems and IT operations. The role involves managing staff, ensuring system performance, and optimizing IT processes while adhering to regulations and standards.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Oversee core credit union systems (e.g. M365, loan origination platforms, FICS, SQL Servers, ADFS) ensuring uptime, security, and performance
Supervise IT operations staff and foster a culture of innovation, accountability and continuous improvement
Responsible for adhering to NCUA regulations, cybersecurity standards and internal policies
Manage relations with third-party vendors, including contract negotiation and performance monitoring
Identify opportunities to optimize IT processes and implement automation where feasible, work with other departments to align technology initiatives
Oversee help desk operations and ensure timely resolution of technical issues
Qualification
Required
Bachelor's Degree in Information Technology or Computer Science or equivalent work experience
5+ years of experience in IT operations
Oversee core credit union systems (e.g. M365, loan origination platforms, FICS, SQL Servers, ADFS) ensuring uptime, security, and performance
Supervise IT operations staff and foster a culture of innovation, accountability and continuous improvement
Responsible for adhering to NCUA regulations, cybersecurity standards and internal policies
Manage relations with third-party vendors, including contract negotiation and performance monitoring
Identify opportunities to optimize IT processes and implement automation where feasible, work with other departments to align technology initiatives
Oversee help desk operations and ensure timely resolution of technical issues
Self-motivated and empathetic team player with great communication and leadership skills
Organized, problem solver with strong project management and analytical skills
Technology advanced with strong ethics and attention to detail
Preferred
ITIL, CISSP, or CISM certifications
Financial institution experience
Benefits
Strong work/life balance
4 weeks of paid time off each year
Paid holidays every year
Pet bereavement leave
Maternity/paternity leave
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
401(k) match of up to 6%
Monthly incentives and annual bonus potential
And so much more!
Company
CME Federal Credit Union
Cme Federal Credit Union focuses on the well-being of the community with financial services such as banking, planning, loans and investment.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kayla Selhorst, CCUE
SVP/Chief Operating Officer
Recent News
EIN Presswire
2025-08-01
GlobalFinTechSeries
2023-05-24
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