Safety Insurance · 11 hours ago
Associate Billing Analyst
Safety Insurance Main Office - Boston, MA 02110
Full-time
Hybrid
New Grad, Entry Level
$53K/yr - $55K/yrSafety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. The Associate Billing Analyst provides indirect support to Safety’s customers, the independent insurance agents and their insureds, and provides direct support to the Premium Accounting team related to payments and bill accounts.
Auto InsuranceAutomotiveFinanceFinancial ServicesInsurance
Responsibilities
Handles a large volume of calls by routing to the appropriate department
Practices effective listening skills, patience, and empathy to provide the best possible service experience to our callers
Provides accurate information and assists customers with general inquiries regarding billing and payment matters
Documents a summary of all billing related inquiries in the company's billing system
Performs basic maintenance to bill accounts as identified through reports or when communicating with insureds, agents, or Safety's internal staff
Recognizes when a call needs to be escalated and adheres to the established procedures when transferring callers to the appropriate billing team member
Perform other duties and/or projects as needed or required
Qualification
Required
Interest in learning about billing, payments, and insurance
Reliable and a proven hard worker
Exceptional communication and interpersonal skills
Preferred
College degree preferred. Equivalent work experience will be considered in lieu of a degree
Bilingual in Spanish or Portuguese is a plus
Benefits
Medical and dental insurance
100% matching 401(k) retirement plan
100% tuition reimbursement
Free on-site fitness center
Complimentary coffee and breakfast service
Company
Safety Insurance
"The key to our success: Service." "The key to our customers' success: Safety." Safety Insurance was founded in 1979 with a belief that we would succeed as a company if customers were given the best possible service.
Founded in 1979
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-11-22IPO
Leadership Team
Christopher Whitford
Chief Financial Officer
Recent News
2025-09-06
2025-08-06
2025-07-11
Company data provided by crunchbase