Desktop Support Specialist jobs in United States
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Zone 5 Technologies · 9 hours ago

Desktop Support Specialist

Zone 5 Technologies is redefining what's possible in unmanned aircraft systems, seeking a motivated Desktop Support Specialist to join their team. This role focuses on providing technical support for desktop and server systems, emphasizing Linux administration, while assisting users with software and hardware issues.

AerospaceManufacturingMechanical Engineering

Responsibilities

Provide desktop and server support for Linux systems (installation, configuration, troubleshooting, and maintenance)
Assist users with software and hardware issues in both Linux and Windows environments
Perform routine system maintenance and updates across supported platforms
Monitor system performance and respond to alerts or issues as needed
Support end-user accounts, permissions, and access rights in accordance with best practices
Maintain documentation of procedures, configurations, and system changes
Collaborate with IT team members on infrastructure improvements and automation projects
Participate in system upgrades and deployment of new technologies

Qualification

Linux administrationWindows supportNetworking fundamentalsScripting languagesCustomer service skillsIT security principlesProblem-solving skillsCommunication skillsTeamwork

Required

Recent graduate with a degree in Computer Science, Information Technology, or a related field, or 3–5 years of experience in IT support roles
Strong experience with Linux desktop and server administration (e.g., Ubuntu, CentOS, RHEL)
Basic to intermediate understanding of Windows desktop and server environments
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
Good problem-solving skills and a proactive attitude
Strong communication and customer service skills
Ability to work independently and as part of a team
Ability to obtain and maintain a US Security Clearance if required

Preferred

Experience with scripting languages (e.g., Bash, Python)
Exposure to virtualization platforms (e.g., VMware, VirtualBox, KVM)
Familiarity with NIST 800-171 and CMMC certification/compliance
Knowledge of remote desktop and remote management tools
Understanding of IT security principles and best practices

Benefits

Competitive total compensation package
Comprehensive benefit package options include medical, dental, vision, life, and more.
401k with company-match
4 weeks of paid time off each year
12 annual company holidays

Company

Zone 5 Technologies

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Zone 5 Technologies is an aviation component manufacturing company that develops and tests unmanned aircraft systems.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-12-17Acquired
Company data provided by crunchbase