Team Builder Recruiting · 1 day ago
Customer Support Representative
Team Builder Recruiting is a faith-based telecom service provider known for its supportive culture and long-term job stability. They are seeking a Customer Support Representative to serve as the first point of contact for customers, assisting with troubleshooting, service questions, and account updates.
Staffing & Recruiting
Responsibilities
Answer customer calls and serve as the first point of contact
Help customers with basic troubleshooting, service questions, and account updates
Assist with device setup and feature changes
Use company systems to look up information and document customer calls
Forward issues that require deeper troubleshooting
Follow up on open issues to make sure customers are taken care of
Explain products and services clearly and helpfully
Qualification
Required
Customer Service Experience
Preferred
Previous customer service experience is preferred, but we provide training
Benefits
Health insurance stipend
Paid time off & paid holidays