Customer Support Representative jobs in United States
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Team Builder Recruiting · 1 day ago

Customer Support Representative

Team Builder Recruiting is a faith-based telecom service provider known for its supportive culture and long-term job stability. They are seeking a Customer Support Representative to serve as the first point of contact for customers, assisting with troubleshooting, service questions, and account updates.

Staffing & Recruiting

Responsibilities

Answer customer calls and serve as the first point of contact
Help customers with basic troubleshooting, service questions, and account updates
Assist with device setup and feature changes
Use company systems to look up information and document customer calls
Forward issues that require deeper troubleshooting
Follow up on open issues to make sure customers are taken care of
Explain products and services clearly and helpfully

Qualification

Customer Service ExperienceBasic TroubleshootingService-mindedSteady Under PressureCoachabilityComputer BasicsTrustworthyDetail-oriented

Required

Customer Service Experience

Preferred

Previous customer service experience is preferred, but we provide training

Benefits

Health insurance stipend
Paid time off & paid holidays

Company

Team Builder Recruiting

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Why Team Builder Recruiting? Growing companies need great people. Building great teams requires strategy, careful planning, vision and goals.

Funding

Current Stage
Early Stage

Leadership Team

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Kristen Dressler
Founder & President
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Company data provided by crunchbase