RangeWater Real Estate · 18 hours ago
Senior Manager, Operational Strategy
Atlanta, GA
Full-time
Onsite
Senior LevelRangeWater Real Estate is a leader in Multi-Family Real Estate, dedicated to making positive impacts on the lives they touch. The Senior Manager, Operational Strategy is responsible for enhancing the Property Management operating model by leading initiatives that improve scalability, streamline processes, and enhance the day-to-day experience of onsite teams and residents.
Real EstateReal Estate Investment
Responsibilities
Build and maintain an operational strategy roadmap aligned with corporate objectives and Property Management priorities
Translate leadership direction into structured plans, timelines, KPIs, and defined ownership
Conduct enterprise-level reviews of PM processes to identify opportunities to scale, automate, or consolidate work
Prioritize initiatives based on impact to onsite efficiency, resident satisfaction, and operational control
Evaluate front-office and back-office workflows to reduce administrative burden on onsite teams
Identify inefficient or high-friction processes and recommend streamlined, technology-enabled solutions
Partner with Training and CX teams to ensure updated processes are intuitive, resident-focused, and easy to adopt
Lead modernization initiatives that improve transparency, service delivery, and the resident experience
Maintain, create, and revise property management policies and procedures as needed
Serve as a connector between Property Management, IT, Accounting, Marketing, and other departments to ensure alignment on key initiatives
Facilitate leadership discussions and decision-making sessions to remove obstacles and maintain momentum
Build strong relationships across the organization to influence strategy, gather insights, and drive buy-in
Lead planning, implementation, and optimization of enterprise initiatives impacting onsite teams (technology rollouts, operational programs, policy updates, revenue initiatives, etc.)
Establish project governance, documentation standards, and reporting templates to ensure consistent execution
Track milestones, manage risks, and drive accountability across stakeholders
Develop scalable operating models that support portfolio growth without increasing onsite workload
Leverage data, automation, and cross-department collaboration to eliminate manual processes
Recommend system enhancements or integrations to reduce errors and improve visibility
Ensure operational improvements directly support an enhanced leasing, maintenance, and resident-service experience
Advocate for onsite teams by ensuring new initiatives are practical and reduce operational friction
Use feedback and performance data to identify gaps affecting satisfaction or service timelines
Drive initiatives that improve speed, quality, and predictability across the resident lifecycle
Assist with affordable compliance/income verification programs at identified properties
Develop clear communication for initiative rollouts and leadership updates
Create SOPs, playbooks, and training materials to support adoption across operating roles
Ensure teams understand the 'why,' 'how,' and 'what's changing' for each initiative
Other duties as assigned
Qualification
Required
High school education
Excellent communication skills
Organizational skills
Detail-oriented with a focus on accuracy
Demonstrated proficiency in Internet, word processing, spreadsheet, presentation, computer and web-based training software, and database management programs
Current Valid Driver's License
Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance
The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat
Intermittently required to sit and perform keyboard work
Routine local travel may be required to run business-related errands including but not limited to meetings and training
Non-local travel may be required for business-related responsibilities
Preferred
BA/BS degree in Business, Accounting or related field
Employment history that demonstrates on-site property management experience
Customer service, leasing and fair housing knowledge
Proficiency in property management software (e.g., Yardi, Entrata) and Microsoft Office
Strong understanding of Landlord/Tenant laws and regulations
Experience in collections, delinquency and/or receivables management
Benefits
Two + Weeks of PTO
Paid Holidays
Medical, dental and vision insurance
401(k) Enrollment Opportunity
Employer Paid Basic Life and Short-Term Disability
Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)
Potential opportunity for savings in rent (property and ownership specific)
Cell Phone Allowance
And more!
Company
RangeWater Real Estate
RangeWater Real Estate provides real estate investment services.
Founded in 2006
1001-5000 employees
H1B Sponsorship
RangeWater Real Estate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Steven L. Shores
Chairman and CEO
Recent News
Company data provided by crunchbase