Starkey México · 19 hours ago
Human Factors Engineer I
Starkey México is a world leader in the manufacturing and distribution of advanced hearing technologies. The Human Factors Engineer I will collaborate with experienced engineers to apply human factors and usability principles, ensuring Starkey solutions are intuitive, safe, and meaningful from the very first interaction.
Health Wellness & Fitness
Responsibilities
Collect information about how users interact with Starkey products through interviews, observation, or simple evaluations under the direction of senior staff
Maintain persona development, use case and task analysis
Participate in translating findings into actionable design recommendations with oversight
Provide input to developers with guidance from senior engineers
Help maintain project tasks and meet assigned deadlines
Contribute to user research activities to help identify user needs
Assist in drafting user requirements and usability related specifications
Perform basic workflow, task, and preliminary use error analysis with mentorship
Be responsible for usability studies, including recruiting participants, preparing materials, conducting sessions, and summarizing observations
Help maintain project documentation within established design control and usability frameworks
Support maintaining usability related risk analyses (e.g., linking use errors to mitigations)
Document traces between identified risks and usability testing activities
Maintain awareness of human factors regulatory expectations (e.g., IEC 62366, FDA guidance) with training and supervision from senior team members
Conduct formative and summative usability studies across Starkey product lines
Prepare study materials (protocols, scripts, data sheets)
Observe study participants, document findings, and assist with basic analysis and reporting
Help monitor on market usability complaints and support root cause investigation activities
Qualification
Required
Bachelor's Degree in Human Factors Engineering, Industrial Design, Biomedical, Experimental Psychology, Cognitive Psychology or a related field related field
Foundational understanding of usability engineering and human centered design principles
Basic familiarity with medical device relevant usability concepts (e.g., use related risk, task analysis)
Exposure to or willingness to learn about regulatory standards such as 21 CFR 820.30, ISO 13485, ISO 14971, AAMI HE75, and IEC 62366
Ability to empathize with users and understand user needs
Effective verbal and written communication skills
Strong attention to detail and ability to organize and document information clearly
Ability to work collaboratively with multi disciplinary teams and accept guidance from more experienced colleagues
Ability to synthesize user observations into clear, concise summaries
Curiosity, willingness to learn, and adaptability in a fast-paced engineering environment
Preferred
Internship, co op, academic research, or project experience involving usability, human factors, or user centered design strongly preferred
Benefits
Medical, dental and vision insurance
401(k) retirement plan with company match
Company-paid life and short-term disability insurance
Long-term disability insurance
Employee assistance plan
Hearing aid benefits
Paid Time Off
Paid holidays
Paid floating holidays
Paid volunteer service day
Paid paternity and maternity leave
Tuition reimbursement
Company
Starkey México
Starkey Hearing Technologies es mucho más que los audífonos que producimos. Estamos en el negocio de conectar a las personas y cambiar vidas.
Funding
Current Stage
Early StageCompany data provided by crunchbase