Customer Service Rep II jobs in United States
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Abacus Service Corporation · 8 hours ago

Customer Service Rep II

positionHouston, TX
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Abacus Service Corporation is seeking a Customer Service Rep II to provide exceptional customer service to their clients. The role involves handling incoming customer calls, resolving inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.

Health CareInformation Technology
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Growth Opportunities

Responsibilities

Handles situations, which may require adaptation of response
Assist customers with billing inquiries and educating on energy consumption
Records and processes commitments on customer's accounts as appropriate
Assist customers with online account and mobile app request
Meet performance metrics and schedule adherence requirements daily
Assists with providing direction and guidance to less experienced team members
Performs other job-related duties as assigned

Qualification

Communication skillsProblem solvingCustomer service experienceReliabilityAdaptability

Required

High School Grad / GED
Experience: 1+ years

Company

Abacus Service Corporation

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Abacus Service Corporation is provides IT solutions for global health care businesses.
dateFounded in 2004
location
Southfield, Michigan, USA
people-size201-500 employees
web-link
http://www.abacusservice.com

Funding

Current Stage
Growth Stage

Leadership Team

S
Sam Akunuri
Founder and COO
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Company data provided by crunchbase