Mathys+Potestio / The Creative Party® · 6 hours ago
Marketing Operations Program Specialist
Cupertino, CA
Contract
Hybrid
Senior Level
$59.41/hr - $63.95/hr
5+ years expMathys+Potestio is a company that focuses on growth marketing operations and learning operations. They are seeking a Marketing Operations Program Specialist to analyze and optimize CRM platforms and support training operations to enhance efficiency and program success.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Analyze and optimize CRM platforms, marketing operations processes, and program workflows to improve execution, scalability, and system performance
Partner with cross-functional stakeholders to identify technical issues, uncover trends, and drive system-scale improvements across marketing and operational workflows
Provide logistical and operational support for internal training and program spaces by managing shared inboxes and delegated calendars, coordinating with third-party vendors for room setup and catering, completing facility requests, managing storage rooms and supplies, and tracking room usage while compiling monthly data using tools such as Excel and presentation software
Support both virtual and in-person sessions by providing technical troubleshooting, diagnosing issues in real time, and ensuring smooth class operations
Track and ship materials by partnering with internal stakeholders and external vendors, provide customer service to employees attending sessions, and support new internal programs and initiatives as they are launched
Manage and maintain internal systems used for creating plans, tracking events, updating calendars, managing participants, and delivering recurring reports and documentation
Translate operational and data insights into clear, concise, and actionable updates for stakeholders to support informed decision-making and continuous improvement
Qualification
Required
5–10 years of experience in analytics, marketing operations, program operations, or related roles
Passion for data-driven operations with a strong foundation in analytics, systems, and process optimization
Proficient in CRM platforms such as Salesforce or similar systems, with strong technical troubleshooting and system support skills
Familiar with marketing automation, CRM issue analysis, data tagging, auditing, reporting, and internal operations systems
Experienced in coordinating logistics, calendars, vendors, and operational workflows across multiple stakeholders
Able to work independently and manage multiple programs, events, and operational priorities simultaneously
Flexible and adaptable to changing priorities, timelines, and stakeholders in a fast-paced environment
Strong written and verbal communication skills with exceptional attention to detail and customer service mindset
Curious, proactive problem-solver who thrives in ambiguous and evolving environments
Bachelor's degree in Analytics, Marketing, Engineering, Operations, or a related field, or equivalent practical experience
Background in analytics, marketing operations, program operations, learning operations, or technical program support
Experience working within large, matrixed organizations and supporting subscription-based, SaaS, or internal enablement environments
Preferred
experience with SQL, Tableau, Python, Keynote, Excel, and/or virtual learning platforms
Benefits
PTO
Health and dental insurance
401(k) benefits
Company
Mathys+Potestio / The Creative Party®
The Creative Party® provides creative/digital agencies, design firms, and the world's best brands with creative, marketing, and technical talent through temporary staffing, SOW, direct placement and other models.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brett Thacher
VP, Client Partnership and Growth
Jordan van Leesten
Client Partner
Recent News
Company data provided by crunchbase