Skin Laundry · 2 hours ago
Senior Sales Associate
San Ramon, California, United States
Full-time
Onsite
Mid, Senior Level
1+ years expSkin Laundry is a company focused on providing high-quality skincare services, and they are seeking a Senior Sales Associate to support day-to-day operations in their clinic. The role involves leading sales efforts, ensuring exceptional client service, and providing guidance to team members to drive performance and operational excellence.
Health Care
Responsibilities
Lead by example in achieving daily sales and conversion goals
Deliver exceptional client service by educating clients on products, memberships, and treatments
Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up
Reinforce Skin Laundry’s service standards and brand values during every client interaction
Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness
Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts
Ensure cleanliness, organization, and merchandising standards are consistently met
Execute operational checklists and compliance tasks as directed by the ACM or CM
Provide on-the-floor coaching and real-time feedback to Sales Associates
Support onboarding and training of new team members under ACM/CM guidance
Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate
Foster a supportive, inclusive environment that encourages collaboration and growth
Follow and reinforce all operational policies and loss prevention procedures
Report any safety, compliance, or operational concerns promptly
Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect
Participate in regional meetings, trainings, or team events as assigned
Assist with in-clinic activations, promotional events, or marketing initiatives
Provide occasional coverage for peer shifts to ensure continuous operations
Qualification
Required
Must be available and able to work weekends (sat AND sun) regularly
Must have full availability to work and be scheduled for full-time
Must be available to work during Clinic Operating Hours (as posted on website *subject to change)
You must be able to commit to a schedule made 60 days in advance
Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed
Intermediate knowledge of retail operations, POS systems, and cash handling
Familiarity with Zenoti or similar scheduling and sales software
Strong product knowledge and passion for skincare and client education
Advanced interpersonal skills with the ability to coach peers and foster teamwork
Strong communication and problem-solving abilities
Reliable, proactive, and accountable in daily execution
Minimum 1–2 years of retail, hospitality, or service experience required
You must be at least 18 years of age to apply
Preferred
Leadership or keyholder experience preferred
Benefits
Skin Laundry Complimentary Employee Treatment & Product Discount Program
Vacation leave, sick leave, and 10 Paid holidays
Parental Leave
Health insurance - Medical, Dental, and Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance for employee, spouse, and child(ren)
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits
Voluntary Legal Benefits
Voluntary Group Accident insurance
Voluntary Critical Illness insurance
Voluntary Hospital Indemnity insurance
ADP LifeMart - discounted products, services, and experiences
Company
Skin Laundry
Skin Laundry provides medical laser services to rejuvenate skin cells and boost collagen production.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3M2024-01-05Series Unknown· $3M
2018-10-22Series Unknown
Leadership Team
Gregg Throgmartin
Chief Executive Officer
Recent News
2025-02-16
Company data provided by crunchbase