PuroClean Disaster Services · 20 hours ago
Fire & Content Project Manager
PuroClean Disaster Services is a leader in emergency property restoration services, helping families and businesses recover from damage caused by various conditions. They are seeking a Fire & Content Project Manager who will be responsible for overseeing restoration projects, managing crews, and ensuring client communication throughout the process.
Consumer Services
Responsibilities
Gathers proper job documentation at the beginning of each project and follow up with technicians regarding missing data or discrepancies
Establish and maintain communication with clients and address questions or concerns as they arise
Schedule and manage crews to ensure the successful completion of each project
Create and escalate business cases for process improvement, training opportunities, and contract discrepancies
Provide information to estimator for accurate billing
Other duties as assigned by management
Qualification
Required
Have at least 1 year of experience working in the restoration industry, specifically working with contents and fire projects
Gathers proper job documentation at the beginning of each project and follow up with technicians regarding missing data or discrepancies
Establish and maintain communication with clients and address questions or concerns as they arise
Schedule and manage crews to ensure the successful completion of each project
Create and escalate business cases for process improvement, training opportunities, and contract discrepancies
Provide information to estimator for accurate billing
Other duties as assigned by management
Interpersonal communication, experience with de-escalation
Be a skilled and detailed oriented Project Manager
Computer literacy: experience with data entry, 50 WPM, and working proficiency with Microsoft Outlook and Excel, ability to confidently navigate new database systems
Ability to prioritize workload and shift work efforts based on the needs of the department or business goals
Minimum 3 years in customer service and office environment experience
Must be able to independently handle work time and organization of projects in order to meet performance objectives
Preferred
FSRT/OCT Certifications
Benefits
Dental insurance
Health insurance
Vision insurance
We pay 100% of your medical, eye, and dental insurance.
Paid Training – We will pay for you to get IICRC Certifications.
Simple IRA matching 3% right away.
Major Holidays paid after 90 days of employment.
1 week of Vacation time after 1 year of employment.
Company
PuroClean Disaster Services
PuroClean, a leader in property emergency services, helps families and businesses overcome devastating setbacks caused by water, fire, mold and other conditions resulting in property damage.