Caterpillar Inc. · 18 hours ago
Safety Product Consultant (Sr.)
Mossville, IL
Full-time
Onsite
Mid, Senior Level
$128K/yr - $193K/yrCaterpillar Inc. is a global team focused on building stronger, sustainable communities. The Safety Product Consultant supports customer success and sales execution for enterprise safety technology products, partnering with customers and internal teams to enhance product performance and drive adoption.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Provide deep technical safety technology application expertise and deliver training on product implementation, product optimization and outcomes for customers, dealers, and internal process partners
Consult with safety performance team to conduct product performance studies and job site assessments to identify areas for continuous customer improvement and to drive additional product value
Identify and support opportunities for on-going product improvements and unmet safety application needs. Collaborate with commercial, engineering and NPI process partners to evolve the Detect portfolio product roadmap
Align cross-functional teams on organizational goals, timelines, and safety technology initiatives
Monitor industry trends, competitive performance, and customer requirements to inform enterprise solutions strategy
Qualification
Required
Candidates should possess a technical degree or demonstrate equivalent knowledge through professional expertise
Engage directly with customers to understand needs and deliver tailored solutions
Support customer success initiatives that drive retention and loyalty
Translate customer feedback into product improvements and service enhancements
Build long-term relationships that lead to repeat business and referrals
Demonstrate deep technical knowledge or aptitude to acquire in order to support enterprise managed account customer success with Cat Detect safety products
Have familiarity with other Enterprise safety offerings such as Caterpillar Safety Services and how they create customer value
Ability to interpret customers' feedback to define problem statements, identify effective portfolio solutions and key product performance indicators that would provide problem resolution
Benchmark product performance against industry standards and competitors
Identify product gaps and collaborate with engineering to develop enhancements
Analyze market trends and performance data to guide strategic decisions
Build business cases and make data-driven recommendations for product improvements
Lead cross-functional problem-solving initiatives with measurable outcomes
Make timely decisions in high-impact, fast-paced environments
Present technical content clearly to diverse audiences
Develop training materials and customer-facing documentation
Simplify complex concepts for non-technical stakeholders
Communicate effectively across global and cross-functional teams
Advises others on the assessment and provision of all technical solutions
Engages appropriate subject matter resources to effectively resolve technical issues
Mentors others to enhance their technical competence and its application to achieve more effective technical solutions
Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems
Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues
Assumes accountability for personal technical performance and holds others responsible for theirs
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
2026-01-22
Company data provided by crunchbase