Comfort City Mechanical Inc. · 9 hours ago
Dispatcher/Office Manager
Comfort City Mechanical Inc. is seeking a professional and skilled Dispatcher/Office Manager to join their team. In this role, you will manage emergency and non-emergency calls, ensuring effective communication between customers and technicians to complete jobs in a timely manner.
HVAC and Refrigeration Equipment Manufacturing
Responsibilities
Receive inbound emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct technicians to appropriate location
Monitor status of technicians
Communicate with customers in a timely manner
Manage maintenance contracts
Create proposals
Qualification
Required
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent communication skills
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Ability to work well with others
Benefits
401(k)
Company parties
Employee discounts
Paid time off
Competitive Compensation
Paid Time Off
Company
Comfort City Mechanical Inc.
Located in the heart of San Diego, California, Comfort City Mechanical Inc.
Funding
Current Stage
Early StageCompany data provided by crunchbase