Surfside · 16 hours ago
Senior Retail Partnerships Manager
New York, United States
Full-time
Hybrid
Senior Level
$90K/yr - $120K/yr
5+ years expSurfside is an advertising technology company that builds the Operating System for Retail Media. They are seeking a Senior Retail Partnerships Manager to own and grow strategic relationships with retail partners while evolving their commerce media strategy and operational execution.
AdvertisingAnalyticsInformation TechnologyInternet
Hiring Manager
Jaime Dumala
Responsibilities
Own Enterprise level relationships with Cannabis and BevALQ Retailers, serving as a trusted strategic advisor on omni-channel commerce media and monetization
Grow and scale onsite retailer monetization across menus, locations, media zones, in-store screens (DOOH), and measurement infrastructure including eCom tracking and POS integration
Lead regular business reviews (QBRs) focused on performance, revenue growth, and optimization opportunities
Identify expansion opportunities across new placements, formats, stores, and brands
Help define and evolve our commerce media strategy, aligning retailer needs with brand demand and platform capabilities
Translate retailer feedback into actionable insights that influence product roadmap, inventory strategy, and go-to-market approach
Partner with internal teams to test, refine, and scale new media offerings, ensuring strong performance and repeatability
Establish and maintain best practices for campaign execution, reporting, and optimization across retailers
Ensure operational excellence across onboarding, launches, and ongoing campaign management
Identify inefficiencies, gaps, or risks in execution and proactively drive process improvements
Support the standardization of workflows, documentation, and playbooks to enable scale
Own retailer health, retention, and revenue growth metrics
Monitor campaign performance and proactively recommend optimizations to maximize ROI for retailers and brands
Partner with Sales and Sales Strategy on renewals, upsells, and strategic expansions
Act as an internal advocate for Retailers, ensuring alignment across teams
Qualification
Required
5–8+ years of experience in Customer Success, Account Management, or Strategic Partnerships
Experience working with Retailers, retail media, ad tech, or commerce media platforms strongly preferred
Proven ability to manage complex, multi-stakeholder relationships
Strong operational mindset with experience improving processes and execution quality
Data-driven and comfortable using performance metrics to guide strategy
Excellent communication skills with both executive and operator-level audiences
Benefits
Competitive salary and performance-based incentives
Hybrid workplace model (New York, New York or St. Petersburg, Florida)
401K
Flexible PTO
Mental health and wellness benefits
Leadership training and career advancement opportunities
Inclusive, collaborative team culture
Company
Surfside
An end-to-end marketing platform turning first party customer data into personalized advertising campaigns.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4MKey Investors
Casa Verde Capital
2021-08-10Seed· $4M
Leadership Team
Jon Lowen
Co-Founder
Michael Blanche
Co-Founder
Recent News
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