Nokia · 4 hours ago
Customer Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expNokia is a global leader in connectivity for the AI era, and they are seeking a Customer Engineer to coach sales teams and develop technical strategies. The role involves collaborating on product roadmaps, presenting solutions to decision-makers, and influencing market opportunities within the hyperscale customer segment.
ElectronicsEnterprise SoftwareInternet of ThingsMobile DevicesTelecommunications
Responsibilities
Work closely with the sales teams (sales executives, sales managers, sales engineers) to position Optical Pluggable and Subsystem products within the hyperscaler group of customers. Coach the sales team on identifying and driving Optical business to closure
The Principal Consulting Engineer is a key pre-sales role where influence on hyperscalers is leveraged to develop interest and RFx definition around Nokia key product attributes. This position also works closely with PLM, R&D and the Standards teams on technology, standardization and roadmap strategies across optical and routing
Candidate must be able to meet with influential customer decision makers and communicate verbally or via presentation tools the exact details of NOKIA’s Optical product capabilities and the specific solutions being offered to customer
Candidate must develop technical material, such as white papers and PowerPoint presentations to convince customer that our product and delivery capabilities are their best option for success
Candidate must be able to document network designs and recommendations using presentation tools, like PowerPoint and design tools, like Visio
Candidate must be prepared to feed accurate product development feedback into product line management based on current and anticipated customer requirements
Candidate will be a key element in the Optical Hyperscaler business development team positioning product technical benefits and how they provide TCO leadership
Candidate must conduct sales effort with maximum integrity, ensuring that product capabilities are accurately represented to customer and that NOKIA can deliver proposed solutions in the anticipated timeframe
Candidate will work jointly with account management and many other departments and groups within NOKIA to leverage key technology experts to define the technical sales strategy
Qualification
Required
Bachelor's degree in Electrical Engineering, Optical Engineering, or a related field
Minimum of 10-12 years of extensive relevant experience in the semiconductor, photonics, or optical communications industry, with a focus on selling complex technical products to hyperscalers and optical module manufacturers
Extensive Long Haul Optical Modeling and design experience
Deep understanding of photonics components, optical modules, optical interconnects, and related technologies
Experience with high-speed optical communication systems, coherent DSP and optics and deep understanding of optical system overall performance
Combines profound professional expertise with a holistic sense for the business and commercial environment, and contributes to shaping solution or solution architecture strategy in the early phase of opportunity development within the area of expertise, in order to achieve business objectives
Develops long-term partnerships with key customers based on thought leadership, and acts as technical authority to create long-term business impact
Strong interpersonal skills with the ability to build and maintain trusted relationships with customers at all levels, from technical engineers to C-suite executives both externally and internally
Experience with INFN GX OLS and related Interface cards (e.g. CHM6, CHM7)
Willingness to travel up to 40% to meet customers, attend industry events, and engage with potential clients
Preferred
Expertise in the hyperscale ecosystem including high-performance computing markets and an understanding of Artificial Intelligence networking requirements
Hyperscaler subsea segment experience including previous support on subsea cable trials and commissioning
Familiarity with optical module industry standards (e.g., OIF, IEEE, ITU)
Benefits
Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program
Company
Nokia
Nokia manufactures mobile devices, network infrastructure, and location-based technology for businesses. It is a sub-organization of Enscryb.
10001+ employees
H1B Sponsorship
Nokia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (262)
2024 (264)
2023 (259)
2022 (250)
2021 (296)
2020 (287)
Funding
Current Stage
Public CompanyTotal Funding
$4.45BKey Investors
European Investment BankNVIDIANational Telecommunications and Information Administration
2025-12-16Post Ipo Debt· $511.84M
2025-10-28Post Ipo Equity· $1B
2025-06-30Post Ipo Debt· $1.76B
Leadership Team
Justin Hotard
President and CEO
Victoria Hanrahan
Chief of Staff to the CEO
Recent News
Dallas Morning News
2026-01-25
Hindu Business Line
2026-01-24
Company data provided by crunchbase