Truist · 1 day ago
Platform Engineer II
Raleigh, NC
Full-time
Onsite
Senior Level
5+ years expTruist is a financial services company looking for a Platform Engineer II to provide technical leadership in the design and maintenance of Windows Server platforms. The role involves troubleshooting complex issues, managing projects, and mentoring less experienced engineers to ensure operational excellence across server environments.
BankingFinanceFinancial Services
No H1B
Responsibilities
Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities
Responds to issues in a timely manner by receiving and investigating incidents or service tickets
Analyzes and observes trends with technical issues and develops recommendations for long-term improvements
Documents all relevant end-user interactions and steps taken to resolve incidents
Has occasional contact with end-users
Communicates status of issue resolution to internal customers
May engage and manage outside vendors
Applies in-depth knowledge of application support and an understanding of best practices
Typically leads moderately complex projects and participates in larger, more complex initiatives
Solves complex technical and operational problems
Acts as a resource for teammates with less experience
May have people management responsibilities for a small team
Qualification
Required
Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience
In- depth knowledge in information systems and ability to identify, apply, and implement best practices
Understanding of key business processes and competitive strategies related to the IT function
Ability to plan and manage projects
Ability to solve complex problems by applying best practices
Ability to provide direction and mentor less experienced teammates
Ability to interpret and convey complex, difficult, or sensitive information
Preferred
Bachelor's degree and six years of experience or an equivalent combination of education and work experience
Banking or financial services experience
10+ years of hands‑on experience administering Windows Server OS in enterprise environments
Ability to lead the design, implementation, and optimization of large‑scale enterprise Windows Server environments
Develop and refine OS lifecycle strategies, including in‑place upgrades, migration frameworks, and modernization initiatives
Define and enforce platform standards, server build patterns, and configuration baselines
Guiding junior and mid-level engineers through technical mentoring, peer reviews, and knowledge‑sharing sessions
Solid understanding of server build standards, imaging, and lifecycle management
Familiarity with Active Directory, Group Policy, DNS, DHCP, and core Windows services
Experience with Nutanix (AHV, Prism, cluster management)
Exposure to infrastructure automation frameworks (e.g., DSC, Ansible, Terraform)
Experience with ServiceNow for incident, change, problem, and CMDB processes
Understanding of virtualization technologies (Hyper‑V, VMware)
Manage and support Windows Server environments (2012 R2–2022)
Develop and maintain PowerShell scripts for automation
Execute and document consistent server build procedures
Troubleshoot performance, reliability, and security issues
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
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