Cox Enterprises · 12 hours ago
Solutions Specialist Mobile - CCI
Cox Communications is a leading provider of technology and communications services, and they are seeking a Solutions Specialist Mobile - CCI to enhance customer experiences in retail settings. The role involves driving sales, providing exceptional customer service, and demonstrating product capabilities to meet customer needs.
AdvertisingBroadcastingDigital MediaTelecommunications
Responsibilities
Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
Meet or exceed targets regarding customer experience, sales, and retention
Assist with the opening/closing of one of our store retail environments
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area
Qualification
Required
HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and accessories
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Ability to lift 25-50 pounds to help manage stock room inventory
Fluency in Spanish, both written and spoken
Preferred
Some college experience with a focus in sales, business and/or management
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
Experience selling Wireless/Mobile products
Benefits
401k + company matching
Comprehensive medical benefits
Free Internet and other Cox discounted services
Tuition reimbursement for academic pursuits
Adoption assistance
Paid time off to volunteer
Childcare and eldercare resources
Pet insurance
Minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Recent News
2026-01-07
Dayton Daily News
2025-12-11
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