Citi · 12 hours ago
Apps Support Tech Lead Analyst - Vice President
Tampa, FL
Full-time
Hybrid
Senior Level, Lead/Staff
$114K/yr - $171K/yr
10+ years expCiti is a leading global bank dedicated to delivering innovative technology solutions and simplifying access to quality data. The Apps Support Tech Lead Analyst will partner with multiple technology teams to ensure appropriate integration of functions and provide expertise in application support, while also driving improvements in stability, efficiency, and effectiveness across business-critical applications.
BankingFinanceFinancial Services
Responsibilities
The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions
Provides expertise in area and an advanced level of understanding of the principles of apps support
Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Considers the implications of the application of technology to the current environment
Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options
Acts as advisor or coach to new or lower level analysts; allocates work
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services
Persuades and influences others through strong and comprehensive communication and diplomacy skills
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualification
Required
10 years experience
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Experience: 10+ years of hands-on experience with Production Support Operations is essential
Good Unix/Linux and Shell scripting skills
Experience working with Oracle, SQL Server, and MongoDB databases
Good experience with monitoring tools such as ITRS Geneos, AppDynamics, Datadog
Good experience with Log Aggregation tools such as ELK, Splunk
Expertise supporting ECS cloud hosted applications and Rest API Knowledge
Experience with Middleware solutions such as Tibco EMS, MQ, Kafka
Experience with Java or other programming languages and a willingness to learn new technologies
Good written and verbal communication skills
Preferred
Master's degree preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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