Mindlance · 10 hours ago
Customer Service Rep-Level 2
Houston, TX
Full-time
Onsite
Entry Level
1+ years expMindlance is a company focused on providing exceptional customer service, and they are seeking a Customer Service Rep-Level 2. In this role, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience through effective communication and problem-solving skills.
Human Resources
Responsibilities
Handles situations, which may require adaptation of response
Assist customers with billing inquiries and educating on energy consumption
Records and processes commitments on customer’s accounts as appropriate
Assist customers with online account and mobile app request
Meet performance metrics and schedule adherence requirements daily
Assists with providing direction and guidance to less experienced team members
Performs other job-related duties as assigned
Qualification
Required
High School Grad / GED
Experience: 1+ years
Self driven individuals
Excellent communication skills (friendly, courteous, helpful)
Ability to resolve customer issues by using problem solving skills
Reliable/Dependable
High Integrity/positive attitude
Flexible/Adaptable
Strive for excellence
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-04-14
Company data provided by crunchbase