Acosta · 8 hours ago
Expert and Educator Team Lead – Heated Tobacco Product
San Antonio, TX, United States
Full-time
Onsite
Mid, Senior Level
$68K/yr - $68K/yr
1+ years expAcosta is a leading North American integrated marketing agency specializing in creating brand experiences. The Expert and Educator Team Lead will focus on building brand awareness and educating legal age smokers about smoke-free alternatives while leading a team to achieve sales and advocacy goals.
MarketingSales
No H1B
U.S. Citizen Only
Responsibilities
75% of your time will be spent as an expert and educator, with up to 25% of your time will be spent in a team lead role, supporting field team functions
Reach out to legal age smokers and nicotine users within your community, in-store and on-base to educate them on heated tobacco as an alternative to cigarettes
Conduct in person sessions with one or multiple legal age smokers and nicotine users at a time to educate on heated tobacco and benefits of converting
Build relationships with key stakeholders through impactful sales visits, facilitated training sessions, and other valuable touch points
Ask open-ended questions to understand habits and preferences regarding nicotine consumption
Comply with all regulations and outlined processes and procedures
Approach every interaction with a legal age smoker and nicotine user with an exceptional standard of customer service
Age verify each legal age smoker and nicotine user for every interaction to confirm they are at least 21 years old
Coordinate informal informational sessions with retail associates, consumers, and your network to educate and influence new joiners
Create weekly schedule for teams at their dedicated military installation
Create weekly reporting, and other ad hoc administrative tasks, at the direction of your manager
Assist with coaching and development of team members at your military installation
Qualification
Required
Must be 24 years of age or older
1-3+ years of management or supervisory experience
Experience with reporting and scheduling
Military experience (veteran/dependent/spouse) with the ability to obtain clearance to work on base
Background check required to access and work on base
Flexibility and agility with schedule adjustments to accommodate best hours of coverage in-store
Work independently and manage one's schedule efficiently
Able to work 40 hours a week including days, evenings, weekends and holidays
Ability to work flexible hours including days, evenings, weekends, and holidays
Commit to 6 Month contract, for duration of project, with possibility of extending or moving to other roles
Clear and effective listener and communicator. Ability to connect with others, building strong relationships by active listening and empathy
Ability to coordinate informal informational sessions to educate and influence new joiners
Preferred
Retail and Customer Service Management experience
Strong business acumen and analytical skills, complimented by effective verbal and written communication
Demonstrated strong relationships in your community and understanding of legal age smokers and nicotine users, with an existing network of individuals who live, work, or shop on military installation
Ability to influence through dynamic storytelling and relationship building
Company
Acosta
Acosta brings simplicity to retail sales.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Berkshire Partners
2014-07-28Acquired
2003-01-27Series Unknown
Leadership Team
Darian Pickett
Chief Executive Officer
Linda Hodnett
Retired VP of Sales
Recent News
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