SPS Commerce · 17 hours ago
Billing Analyst
Minneapolis, MN
Full-time
Hybrid
Entry, Mid Level
$23.55/hr - $29.32/hr
2+ years expSPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Billing Analyst supports core execution across the Order-to-Cash lifecycle, ensuring accurate billing and operational stability while managing high-volume workflows and identifying inefficiencies.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Process contract updates, credits, usage imports, invoice updates, and customer changes with a high degree of accuracy and timeliness
Perform cross-system data validation across ERP and CRM platforms to ensure completeness, consistency, and readiness for execution
Conduct level 2 review and validation of billing update requests from partner teams, confirming contractual accuracy, policy compliance, and operational feasibility prior to system changes
Research and resolve billing exceptions using structured, independent analysis, escalating complex or systemic issues as appropriate
Identify inefficiencies, recurring issues, or control gaps within workflows and propose improvement opportunities related to process, documentation, or controls
Maintain billing documentation and adhere to established operational controls and audit requirements
Support ad-hoc reporting and data requests through accurate data pulls, validation, and clear operational summaries
Partner closely with Billing Support, Customer Success, Sales, and Finance teams to provide reliable operational guidance and resolution of billing-related inquiries
Qualification
Required
Bachelor's degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience
2+ years experience in billing, order-to-cash, revenue operations, or finance operations
Strong analytical ability to identify discrepancies, validate complex data, and assess downstream financial impact
Hands-on experience using ERP and/or CRM systems for transaction validation, reconciliation, and problem investigation
Demonstrated experience performing level 2 reviews/validations and resolving inquiries within policy and control frameworks
Proficiency with Excel (pivot tables, lookups) or equivalent tools, plus effective cross-functional communication and collaboration skills
Exposure to controlled billing processes, audit requirements, or adherence to internal operational policies
Experience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows
Familiarity with ERP and CRM systems for transaction validation, cross-system checks, and exception resolution
Experience identifying workflow inefficiencies and contributing to process improvements or documentation updates
Experience partnering with Customer Success, Sales, Finance, or Billing Support teams to resolve operational inquiries
Benefits
Comprehensive benefits package designed to support employees’ health, well-being, and financial security
Company
SPS Commerce
SPS Commerce is a provider of cloud-based supply chain management services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$50.5MKey Investors
Anson FundsRC CapitalCID Equity Partners
2025-12-09Post Ipo Equity
2010-04-22IPO
2007-05-09Series Unknown· $7.5M
Leadership Team
Chad Collins
Chief Executive Officer
Dan Juckniess
Executive Vice President & Chief Revenue Officer
Recent News
Digital Commerce 360
2026-01-11
Company data provided by crunchbase