Paul Davis Restoration of the National Capital Region, VA · 23 hours ago
Contents Manager
Greensboro, NC
Full-time
Onsite
Mid Level
$20/hr - $25/hr
3+ years expPaul Davis Restoration is an industry leader in property damage mitigation and reconstruction, and they are seeking a Contents Manager to lead a team in serving the community after disasters. The role involves ensuring projects are completed on budget while delivering exceptional customer experiences and fostering a collaborative work environment.
Construction
Responsibilities
Foster an environment of collaboration and teamwork within the division and company
Self-managing and time management skills
Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
Job schedule management and coordination
Focus and dedication to providing excellent customer service
Assist other team members when needed and foster a positive working relationship with other departments
Be a great representative of our brand!
Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion
Re-inspect job sites for quality control
Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner
Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment
Manage projects and existing crews
Supervise pack-outs and inventory/evaluation of items
Qualification
Required
3+ years experience in Contents Restoration or Moving Experience
Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Ability to lead others from diverse backgrounds
Excellent written and verbal communication skills
Ability to learn and implement software programs that track and identify contents
Ability to adapt to change
Valid driver's license with a clean record
Have the ability to work nights/weekends and overtime, if needed
Desire to continually learn new things
Preferred
IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
Benefits
Bonus based on performance
Dental insurance
Paid time off
Vision insurance
Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Monthly cross-training opportunities to advance your career
Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
Paid training
Referral program
Great culture and team dynamic
Company
Paul Davis Restoration of the National Capital Region, VA
Paul Davis Restoration of the National Capital Region, VA located in Manassas, Virginia is part of the nation's foremost restoration company.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Candace Appleton
Chief Financial Officer
Lauren Penn
Managing Director - Revenue and Strategic Partnerships
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