Intermediate Care Technician jobs in United States
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U.S. Department of Veterans Affairs · 10 hours ago

Intermediate Care Technician

U.S. Department of Veterans Affairs is seeking an Intermediate Care Technician (ICT) Generalist to support outpatient care settings. The role involves performing patient observations, assisting licensed personnel, and operating specialized medical equipment in various clinical environments.

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Responsibilities

Performing observation-based screening and collecting patient information in collaboration with licensed personnel
Complete approved templates and tools - such as the outpatient intake form - normal result notes - and follow up treatment protocols established by the agency
Assists in behavioral/psychiatric situations in an outpatient setting
Assisting licensed personnel with crisis intervention - management of aggressive or suicidal psychiatric patients - by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB)
Performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting - including active listening - restating - and mirroring
Assists licensed staff with preparing patients for medical evaluation - setting up equipment - passing instruments and providing treatment during in person or virtual visits
Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes
Observes patient status and keeps licensed clinical staff informed of any change in condition
Must possess the knowledge to recognize life threatening situations and act to correct these emergent situations according to established national or local protocols
Assisting with patient exams and screening - utilizing technology such as telehealth peripherals
Thoroughly and appropriately documents actions - interventions and procedures in the medical record
Obtains blood specimens - completes handling and processing of laboratory specimens - assists with other laboratory related needs
Other duties as assigned Work Schedule: Monday - Friday - 8:00am to 4:30pm Virtual: This is not a virtual position
Position Description/PD#: Intermediate Care Technician/PD99968S Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment
A pre-placement physical examination is not required

Qualification

Patient CarePhlebotomyVital SignsMedicationsCrisis InterventionIsolation TechniquesBehavioral Health KnowledgeCommunication Techniques

Required

To qualify for this position - applicants must meet all requirements by the closing date of this announcement
You may qualify based on your experience and/or education as described below: Individual Occupational Requirement (IOR): The Health Aid and Technician Series - 0640 - has a minimum qualification entry requirement
Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists - speech pathologists - medical officers - and optometrists
Therefore - technician experience is experience that required application of the knowledge - methods - and techniques of the position to be filled
In addition to the Individual Occupational Requirement you must meet one of the following: GS-07 grade level: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: Practical knowledge of the major body systems - i.e. - skeletal - muscular - nervous - respiratory - circulatory - digestive and genitourinary - to perform patient examination and to provide prompt and efficient patient care and appropriate patient handling
Working knowledge of topographic anatomy - e.g. - right/left - surface - proximal/distal - superior - inferior - to accurately transmit location information about the body
Working knowledge of diagnostic signs - e.g. - pulse - respiration - blood pressure - temperature - skin color - pupils of the eyes - state of consciousness - ability to move on command - reaction to pain - etc. - to perform patient evaluation - to provide patient care - and to ensure appropriate patient handling
Knowledge of medications (their uses - doses - side effects - adverse effects and toxicity signs) sufficient to properly administer drugs even when directed to do so by the licensed staff
Knowledge of proper dosages required in keeping with method of administration
Skill in communication techniques and the operation of communications equipment to be able to accurately obtain and relay information to and from health care providers
Possesses a broad knowledge of equipment and supplies to adequately anticipate the demands of providers in multiple sub-specialties
Demonstrates knowledge of isolation techniques and universal precautions
Knowledge of major psychiatric conditions - depressive - anxiety - bipolar and substance use disorders - and schizophrenia
Knowledge of the components of suicide risk assessment - warning signs - environmental safety and referral
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have One full year of graduate education (18 semester hours) meets the requirements for GS-7 only in those instances where it is directly related to the work of the position. (Transcripts Required)
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond undergraduate
To calculate - first identify the percentage of required education you have earned (when substituting - you cannot use the first 60 semester hours that you earned)
Then identify the percentage of required experience you possess
Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-XX
For example - an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social)
Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment
You will receive credit for all qualifying experience - including volunteer experience

Preferred

Patient Care - rooming patients - phlebotomy - vital signs

Company

U.S. Department of Veterans Affairs

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Welcome to the United States Department of Veterans Affairs (VA) Official LinkedIn page.

H1B Sponsorship

U.S. Department of Veterans Affairs has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (1)
2023 (3)
2022 (2)
2021 (3)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Charles Worthington
Chief Technology Officer
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Helga Rippen
Chief Interoperability and Veteran Access Officer
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