Lush Fresh Handmade Cosmetics North America · 18 hours ago
Head of Real Estate - North America
United States
Full-time
Remote
Director/Executive
CA$200K/yr - CA$240K/yr
10+ years expLush Fresh Handmade Cosmetics North America is a company known for its unique bath and beauty products. The Head of Real Estate for North America will lead the management of the North American real estate portfolio, overseeing property management, leasing, construction, and team leadership to drive sales and improve profits.
BeautyCosmeticsHandmadePersonal Care and Hygiene
Hiring Manager
Padraic Ryan
Responsibilities
Lead and manage the North American Property Portfolio, encompassing Retail, Manufacturing, and Support locations
Direct a team of Managers and Leads across key functional areas: leasing, construction, design and repairs & maintenance
Mentor and develop team members in strategic decision-making, deal-making, brand awareness, people/business process management and relationship building
Own the complete North America Real Estate portfolio process, encompassing leasing, construction, and design. This includes milestone management, meeting deadlines, facilitating communication, internal/external business relationships and conducting evaluations to safeguard Lush's business interests
Oversee all U.S. & Canada real estate operations, including lease negotiations, capital projects, and pipeline management
Oversee all leasing activities, including negotiating new agreements, managing renewals, conducting rent reviews, and ensuring compliance with all lease terms
Oversee the entire lifecycle of construction and design projects for new and existing retail locations, from design and conception through budgeting, scheduling, quality control, and completion
Oversee the management of day-to-day operations and maintenance of the existing retail portfolio, ensuring all facilities are functional, safe, and well-maintained (Property and Facilities Management)
Serve as the lead for all North American leasing initiatives and projects
Manage and oversee all aspects of real estate transactions, including leases, renewals, refits, site locations, rent reductions, and kickouts
Collaborate with landlords to negotiate the best possible economic terms and cultivate a well-rounded retail portfolio
Work closely with legal counsel on all lease documentation
Oversee all information on potential sites, analyze market data and provide site recommendations to leadership for retail, manufacturing and support spaces
Evaluate proposed rent packages to determine whether deals should be concluded
Oversee the management of the Budget and Capital Expenditure (Capex) for all construction or furniture fit-out projects, implementing value engineering as necessary
Support retail finance in determining sales estimates and profitability for new shops in collaboration
Project manage the construction, finance, and retail support teams to ensure new shop openings are on time, on budget, and free of deficiencies
Provide guidance, support and leadership to Finance and Retail Operations regarding lease renewals and store relocations
Plan and implement strategic real estate initiatives
Review all real estate processes, simplifying and changing where necessary to ensure maximum efficiency
Manage overall portfolio sites and landlord relationships
Problem-solve ways to service customers in-person through brick & mortar stores and other avenues like pop-ups, kiosks, and storage
Implement and manage external vendors and consultants, including sourcing, aligning on scope, contract negotiation, and relationship management
Collaboratively work with other departments, suppliers, and contractors to ensure the delivery of environmentally responsible spaces, considering all aspects of fit-out, technology systems, and materials
Collaborate with the Global Group to ensure brand alignment and transfer global best practices and requirements to North America
Coordinate schedules with other departments and develop schedule databases
Analyze data for existing shops (size, sales, etc.)
Solve problems and communicate lease language to internal departments (payroll, P&C, construction, retail support)
Qualification
Required
10+ years previous experience in retail/commercial real estate
Outstanding leadership attributes, both with building internal teams and leading cross-functional projects
5+ years of people and team management
Proven project management and time management skills with ability to plan and prioritise business needs effectively
Outstanding written and verbal communication skills
Strong organizational, interpersonal and problem solving skills
Proficient in Google Suite products and software
Strong ability to work towards solutions, supporting Lush values and understanding how to craft/establish landlord deals
Proven experience leading construction, design and project management teams
Proven experience working with both US and Canadian Landlords/brokers
Bachelor's degree or equivalent experience in the area of Retail Real Estate, Business Administration, Legal, or Retail Finance
Must be based in Canada or the United States with the ability to travel domestically and internationally (must hold a valid passport)
Preferred
Experience working for a retail tenant in the area of real estate
Experience working with both US and Canadian Landlords/brokers
Experience working with Lease Management Software
Company
Lush Fresh Handmade Cosmetics North America
Founded in 1995 by six co-founders—Mark and Mo Constantine, Rowena Bird, Helen Ambrosen, Liz Bennett, and Paul Greeves—Lush began as a small cosmetics shop in Poole, Dorset, UK.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$269.24MKey Investors
Silverwood Brands
2022-12-14Private Equity· $269.24M
Leadership Team
Anne Traore
Chief Executive Officer
Amanda Sipenock
Diversity, Equity and Inclusion Partner
Recent News
2025-12-02
2025-11-25
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